What are the responsibilities and job description for the Technical Writer (30168932 ) position at Kidde Global Solutions- RSR?
Technical Writer for Edwards Commercial Fire Products
Kidde Global Solutions (KGS) is one of the world’s largest manufacturers of residential and commercial fire and life safety products. Each day, we work to expand upon our legacy of innovation, providing advanced solutions to protect people and property from fire and related hazards.
Today, KGS products are found in homes and businesses around the globe. We bring together the most trusted and iconic brands in safety and security. By building upon our combined experience and expertise, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe..
About this role
This position is a Technical Writer for the KGS Edwards brand of commercial fire products. The technical writers are under minimal supervision and work more independently within the Technical Publications department. Each writer is assigned to specific product platforms. As projects are determined within their platforms, the writer works with their project team, consisting of Engineering, Regulatory Compliance, Product Management, Technical Support, and Applications Engineering, to plan the publication deliverables that are affected. The writer is expected to manage their project plans, deliverables, and schedules. Each platform has a secondary writer assigned as the peer reviewer. All writers are involved in the decisions for style usage and department procedures.
Role Purpose
Assumes responsibility for managing the project schedule and reporting the project status for information products in which they are also the original author.
Researches, outlines, writes, and illustrates new or existing information products for their assigned documents according to the project plan.
Creates information products including but not limited to : application, installation, programming, operation, troubleshooting, and service topics and manuals, installation sheets, online help systems, internet-ready information products and systems
Key Responsibilities
Follows written department procedures to revise existing material and create new material for technical manuals, help systems, installation sheets, etc.
Researches, writes, illustrates, edits, and proofreads documents and help systems within the schedules provided the project teams
Uses engineering specifications, marketing, and other source material, physical products in our test labs, as well as interviews with subject matter experts and other internal sources to obtain needed information
Required Qualifications
Associate Degree in Technical Writing, Technical Communications, Engineering, or English
5 years of experience in technical writing
Bachelor Degree in Technical Writing, Technical Communications, Engineering, or English
2 years of experience in technical writing
Preferred Qualifications
Advanced knowledge of electronics and computer programming concepts
Advanced knowledge of Microsoft Word, CorelDraw, Adobe Acrobat, RoboHelp, or equivalent tools
Advanced writing skills demonstrated by the correct use of grammar, syntax, and punctuation, and by the organization of paragraphs, chapters, etc.
Advanced interviewing skills as demonstrated by professional, effective information-gathering meetings with subject matter experts
Additional Job Description
Additional Job Description
Summary
This position is for a master Engineer Services and Support technician who is under minimal supervision and works more independently. Conducts and / or oversees lower level support staff when working with engineers to design, develop, and implement procedures for testing systems and equipment. Conducts highly complex materials test and analysis. Serves as a resource on varied tasks.
Job Description
Provides technical support to engineers on a variety of engineering tasks.
Performs complex technical tasks which contribute to the planning and execution of engineering projects.
Conducts and / or oversees the analysis of workflow, routing, floor layouts, material handling, or machine utilization.
Conducts and / or oversees the diagnosis and resolution of malfunctions for test setups and equipment.
Conducts highly complex materials test and analysis.
Conducts and / or oversees lower level support staff when confering with engineers on details and implications of test procedures and results.
Conducts and / or oversees lower level support staff when working with engineers to design, develop, and implement procedures for testing systems and equipment
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