What are the responsibilities and job description for the Independent Contractor- Care Coordinator position at Kidney Care Center?
Job Description
PRIMARY ACTIVITIES / DUTIES :
- Care Coordinators assist patients with managing their blood pressure by daily monitoring and calls.
- As a Care Coordinator, you will have an assigned group of patients to follow up with monthly via phone.
- Conversations include reviewing daily blood pressure readings, educating patients on improving hypertension control, and assisting patients to supporting the plan of care established by their provider.
- Verify and record the patient's demographics, medical issues, medications, and risk management factors to create a clinical summary using specialized medical software.
- Contact patients when blood pressure exceeds established parameters to evaluate the situation.
- Communicate with practices and / or providers, based on established protocols, when readings exceed established parameters.
- Help provide the patient with a means to make timely contact with healthcare practitioners in the practice who can address any urgent needs about their hypertension.
- Responsible for registering chronic care management and principal care management.
- Complies with documentation requirements of CCM and PCM program by carrying out the care plan with patient, family / caregiver and providers and recording in the EMR.
- Monitor adherence to care plans, evaluate effectiveness, monitor patients progress in a timely manner and facilitate changes as needed.
- Provides patient health counseling, education, and instruction.
- Ability to follow HIPAA guidelines.
- Handle potentially difficult conversations calmly and professionally.
- Participate in individual & Group projects as directed by management.
- Complete audits of Chronic Kidney Disease Patients to ensure patients have appointments scheduled.
- Other duties, as assigned
Qualifications
Device : Windows Desktop / Laptop (Must be personal and should not belong to any other company)
Internet Speed : Minimum 100 Mbps download / 20 Mbps upload
WORK EXPERIENCE :
License / Certifications
SKILLS
Language
Work Schedule
Benefits
