Pediatric Dental Office Manager

Dental Office Manager
Are you a motivated and experienced Dental Office Manager ready to lead a thriving dental practice to new heights? We’re looking for a dynamic individual who thrives in a fast-paced environment and is passionate about providing exceptional patient experiences, driving office growth, and managing a high-performing team.
About Us:
We are a private practice that prides itself on delivering top-notch dental care and creating a welcoming environment for our patients. A well-managed office is the foundation for exceptional patient experiences. We seek a Dental Office Manager who shares our vision of excellence and is eager to contribute to the growth and success of our practice.
Key Responsibilities:
Patient Experience: Ensure every patient receives outstanding customer service from check-in to check-out. Promote a patient-first culture, resolve any patient concerns, and continuously enhance the overall patient experience.
Office Growth: Drive practice growth through effective scheduling, retention strategies, and collaboration with marketing efforts. Actively participate in achieving practice goals for new patient acquisition and revenue targets.
Team Management: Lead, motivate, and manage a diverse team of dental professionals, including front office staff and dental assistants. Conduct regular team meetings, provide coaching, and foster a positive work environment.
Scheduling & Operations: Oversee the daily operations of the office, including patient scheduling, staff scheduling, and ensuring optimal productivity. Ensure that the office runs efficiently and smoothly at all times.
Financial Oversight: Monitor office performance metrics, manage budgets, and oversee billing and collections to ensure financial health and growth. Analyze KPIs and identify opportunities for improvement.
Compliance: Ensure the office adheres to all local, state, and federal regulations, including OSHA and HIPAA compliance. Maintain accurate records and documentation.
Marketing Support: Collaborate with the marketing team to implement promotions, referral programs, and community outreach initiatives.
Inventory Management: Maintain an organized inventory of office and clinical supplies, placing orders as necessary to ensure uninterrupted operations.
Policy Development: Establish and enforce office policies, procedures, and best practices to maintain consistency and high-quality service delivery.
Qualifications:
Proven experience as a Dental Office Manager or similar leadership role in a dental or healthcare setting.
Bi-lingual English-Spanish
Strong leadership and team management skills with the ability to motivate and inspire employees.
Exceptional customer service skills and a passion for creating a positive patient experience.
Proficiency in dental office software (e.g., Open Dental) and Microsoft Office Strong financial acumen and experience managing budgets, analyzing metrics, and achieving revenue goals.
Excellent communication and interpersonal skills.
Detail-oriented with strong organizational and problem-solving abilities.
Knowledge of HIPAA, OSHA, and other dental compliance regulations.

Job Type: Full-time

Schedule:

• Monday to Friday

Language:

• Spanish (Preferred)

Work Location: In person