What are the responsibilities and job description for the Ortho Treatment Coordinator position at Kids Care Dental And Orthodontics?
ORTHODONTIC TREATMENT COORDINATOR
Position Description
Reports To: Orthodontic Business Manager
Position Status: non-exempt
Kids Care Dental & Orthodontics is looking for an amazing Orthodontic Treatment Coordinator to join our awesome Practice Support team!
At Kids Care Dental & Orthodontics we dont just care for smiles, we create them.
We believe when kids grow up enjoying the dentist, healthy teeth and gums will follow. So weve set up a different kind of dental practice that delivers fun, not fear.
Our caring, high-energy team values the opportunity to work hard and help each child realize a lifetime of happy smiles.
As the key driver of our missionto give every kid a healthy smileour staff exhibits a genuine love of children and teeth. A good fit for our culture means you are also honest, playful, lighthearted, approachable, hardworking, and compassionate.
Kids Care Dental & Orthodontics is a northern California based practice that offers comprehensive services including preventive dental care, orthodontics and oral surgery for every gap-toothed, mischievous, silly, giggly smile. Our company sees only private-pay and PPO insured patients in beautiful private offices. Our staff enjoys competitive compensation and group benefits including group health, dental, vision, life/AD&D and a 401(k) savings plan.
Position Summary
Kids Care Dental is seeking a Treatment Coordinator who is driven and who will be an advocate for our new patients seeking to start orthodontic treatment, is great at multitasking, steer our patients towards the treatment they need and offer them financial guidance.
Essential Duties and Responsibilities
- A self-starter with superb organizational skills, attention to detail, accurate and neat, with the ability to multitask
- An outstanding communicator with excellent verbal and written skills to explain treatment plans and discuss financial arrangements as needed with patients
- A team player who can work independently, is proactive, reliable, punctual, able to prioritize tasks and manage time
- Works well in a fast-paced environment, supports the office culture, and stays strong under pressure
- Learns quickly and has a strong desire to grow professionally in the orthodontic field
- Coordinate treatments, financial contracts and financial arrangements
- Schedule and verify appointments for patients in person or on the telephone
- Prepare letters and correspondences as needed
- Obtain and review patient information
- Accurately maintain patient information in Dentrix
- Maintain full schedules and an efficient office schedule flow
- Answer phones, take messages, perform call backs and appropriately route calls
- Contribute to marketing efforts and regular team meetings
- Maintain confidentiality of business and patient information
Desired Profile/Background
- Sales experience
- Experience in treatment presentations
- Previous dental front office experience highly preferred
- Loves working with children
- Excellent customer service skills
- Excellent communication and computer skills
- Upbeat personality is a MUST
- Ability to multi-task and work in a fast-paced environment
- Strong attention to detail
- Clean, neat professional appearance
- Knowledge of Dentrix a plus
Desired Profile/Background
- Sales experience
- Experience in treatment presentations
- Previous dental front office experience highly preferred
- Loves working with children
- Excellent customer service skills
- Excellent communication and computer skills
- Upbeat personality is a MUST
- Ability to multi-task and work in a fast-paced environment
- Strong attention to detail
- Clean, neat professional appearance
- Knowledge of Dentrix a plus
