Records Specialist - Child Welfare

Do you enjoy helping others? Would you like a career that provides you an opportunity to help families and to make a difference in the lives of children? Join us in creating a brighter future for children and their families.

At Kids Central we believe every child deserves to grow up in a safe and loving home that provides a path to a bright future. However sometimes children, and their families, need additional support to ensure their safety and well-being. That is where we step in.

This position is responsible for creating and maintaining client case files that are documentary evidence of the care provided to children served by Community Based Care program. To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS:

• Maintain records according to the Department of Children & Families standards for active, inactive, and closed client files, and in accordance with Kids Central, Inc. regulations, requirements, and policies.
• Create and maintain manual and/or automated systems for child/family case file retrievals, re-files, and access requests from case management agencies and authorized personnel, responding in a timely manner to customer requests according to Department of Children & Families and Kids Central, Inc. regulations, requirements, and policies.
• Collects and verifies information pertinent to clients served.
• Use redaction software to accurately and thoroughly redact records to prevent release of confidential information to unauthorized parties.
• Facilitate customer-service oriented access to case files and records during audits and reviews, coordinating transactions with case management teams and reviewers.
• Monitor active and inactive filing systems as well as the retention schedule, to ensure filing system integrity. Moves files to appropriate status, maintaining both systems with high degree of accuracy.
• Other duties as assigned.

QUALIFICATIONS:

Education & Experience :

• High school diploma or equivalent required.
• Two (2) years office, computer, and records management work experience preferred.

Knowledge, Skills & Abilities:

• Ability to perform complex multi-level alphabetical sorting and filing.
• Computer experience in a Windows environment, Microsoft Office (Excel and Word), ability to learn and utilize other software programs.
• Excellent verbal and written communication skills.
• Capacity to concentrate for prolonged periods of time.
• Ability to interpret, adapt and apply guidelines and procedures. Ability to work independently and utilize initiative, ability to be organized and to meet deadlines.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Indoor, temperature controlled, smoke-free environment. Outdoor exposure.
• Moderate noise level.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Good visual acuity and ability to communicate.
• Ability to lift, lower, push, pull and retrieve objects weighing a minimum of 20 pounds. Reasonable assistance may be requested when lifting, pushing and/or pulling which exceeds the minimum requirements.
• Ability to withstand prolong standing and walking. Also, able to sit, use hands to finger, handle or feel; reach, stoop, bend, and/or kneel during an 8-hour day.

ORGANIZATIONAL PROFILE:

Our mission is, “Protecting Children, Supporting Families, and Engaging Communities”. Kids Central, Inc. is the lead Community Based Care agency for child welfare in Circuit 5, which encompasses Marion, Lake, Hernando, Sumter, and Citrus Counties. We maintain a system of care for children and families that have experienced or are at-risk of experiencing child abuse or neglect. Kids Central, Inc. does not discriminate on the basis of race, color, national origin, ethnic origin, sex, sexual orientation, age, religion, creed, disability, or veteran status as those terms are defined under applicable law. Kids Central is a Drug-Free Workplace, Equal Employment Opportunity and E-Verify Employer.

COMPENSATION & BENEFITS:

Kids Central, Inc. provides a comprehensive compensation package including medical, dental, vision, life insurance, 401(k) with company match, and a generous paid time off allotment.

Employer is an Equal Opportunity Employer M/F/D/V