What are the responsibilities and job description for the Team Member position at KIDS EMPIRE?
OBJECTIVE
Team members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction, resolving complaints, and addressing any questions or comments that guests may have while present at Kids Empire.
Team members perform many tasks with the families throughout the amusement park to ensure the guests are having an excellent and safe time, while at Kids Empire.
ESSENTIaL JOB FUNCTIONS
- § Attends customers as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the amusement park
- § Operates the check-in process by having guests sign the liability waiver
- § Cashier responsibilities; receiving payments and keeping track of all cash and credittransactions
- § Organizes the refrigerator, freezer and shelves with drinks, ice cream, snacks & chips
- § Walk the floor regularly to monitor if there are no unsafe hazards present and if guests are following the park attendance rules, regulations, and guidelines.
- § Clean restrooms and sanitize all park (ie tables, chairs, playground structures...)
- § Schedule and coordinate family events and assist those events to operate efficiently
- § Must be able to work in a noisy environment created by guests such as children yelling and music
- § Must be able to tolerate a fast-paced work environment during peak hours
- § Must be able to maneuver in small play areas
- § Other duties as assigned
REQUIREMENTS
§ Work weekends and holidays
§ Ability to maintain an upbeat positive attitude with children § Operate an iPad
§ Good communication skills
§ Customer service skills and conflict resolution skills
§ Leadership skills
§ Work independently
§ Read and write in English
PHYSICaL DEMaNDS
§ Stand, walk, bend, and twist constantly § Frequent bilateral hand movements
§ Must be able to lift 25lbs
§ Good finger dexterity
Job Type: Part-time
Pay: $14.00 per hour
Benefits:
- Employee discount
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- What is your availability? (weekends and holiday are mandatory)
- Are you at least 18 years of age?
Ability to Commute:
- Auburn Hills, MI 48326 (Required)
Work Location: In person
Salary : $14
