Employment Coordinator

About Kids First And The Employee Coordinator Role

At Kids First, we are dedicated to providing exceptional services to children with autism and

related developmental disabilities through Applied Behavior Analysis (ABA). We prioritize

creating a supportive, compassionate, and team-oriented environment where every

individual—whether they are a client or an employee—feels valued and empowered. Our

approach is grounded in our Core Values: Service with Heart, Can Do; Don't Stop, Kids First

Way, and Integrity First. These values guide everything we do, from how we work with our

clients to how we foster an inclusive and positive culture within our organization.

As an Employee Coordinator, you will play a crucial role in shaping the employee experience at

Kids First. Your focus will be on ensuring a smooth, welcoming, and efficient onboarding

process for all new hires, particularly for our Behavior Technicians (BTs) and BCBAs (Board-

Certified Behavior Analysts). You will serve as the primary point of contact for new employees,

helping them navigate their transition into the organization and setting the stage for their long-

term success with us.

You will have the opportunity to significantly impact the experience of our BTs, in particular,

helping them feel supported, valued, and confident in their decision to pursue a rewarding

career in ABA. This role often serves as a key entry point into the field of ABA and requires

entry level experience. Your guidance will play a vital role in ensuring they are excited about a

potential long term career with Kids First.

As an Employee Coordinator, you have the opportunity to contribute in a meaningful way to the

talent we bring in to help deliver on our mission, which is to empower children to be successful

and reach their potential by servicing the needs of the child.

Position Summary

The Employee Coordinator will be a key member of the Human Resources team, responsible for

managing the offer letter creation, onboarding process, account setup, and ensuring that new hires have

a smooth transition into the organization. This role combines operational duties with a customer service

focus, serving as the primary point of contact for new employees as they navigate their entry into the

company. Reporting directly to the HR Manager, the Employee Coordinator will work collaboratively

with HR, IT, and Payroll teams to ensure that all necessary systems and processes are in place for a

seamless onboarding experience and will impact the employee experience and contribute to positive

workplace culture.

This role will also follow up on credentialing and other items needed post hire and

handle the termination of employees when they leave the company.

Essential Duties And Responsibilities

• Drafts and distributes offer letters to selected candidates, ensuring clarity and compliance with
  
  

company policies.

• Oversees the onboarding process for new hires, ensuring all paperwork, benefits enrollment,
  
  

and orientation activities are completed efficiently and on time.

• Collaborates with IT and other departments to create new employee accounts, including email,
  
  

internal systems access, and necessary software tools.

• Provides high-quality customer service by responding to inquiries, resolving issues, and
  
  

addressing concerns related to onboarding, benefits, or workplace procedures.

• Works closely with HR, IT, and payroll teams to ensure new hires have the resources they need
  
  

from day one.

• Introduces employees to the next phases (orientation and scheduling), ensuring a smooth and
  
  

timely journey to their start date.

• Maintains accurate records of employee onboarding processes and ensure all compliance
  
  

documents (e.g., tax forms, OMIG manual, etc.) are properly completed and filed.

• Coordinates paperwork updates and completion for credentialing, and other credentialing
  
  

follow up, as needed.

• Conducts follow-up communications with new employees after their first few weeks to gather
  
  

feedback on their onboarding experience and address any additional needs or concerns.

• Processes terminations of employees within systems
• Performs other tasks as requested that do not require materially different skills or significant
  
  

additional training.

Qualifications

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field, preferred
• Minimum of 2 years of experience in HR, employee services, or a customer service-oriented
  
  

role.

• Experience in onboarding, HR processes, or related administrative tasks is preferred
• Familiarity with HR and Practice Management software and systems, as well as Microsoft Office
  
  

Suite.

Skills And Abilities

• Exceptional communication skills, both written and verbal, with a focus on providing clear and
  
  

concise information.

• Strong organizational and multitasking abilities to manage several tasks and deadlines
  
  

simultaneously.

• Ability to provide excellent customer service, with a problem-solving mindset to resolve any
  
  

issues new employees may encounter.

• Ability to learn new tools quickly
• Demonstrated ability to handle sensitive and confidential information with integrity and
  
  

professionalism.

• Collaborative and team-oriented with a proactive approach to engaging with new hires and
  
  

internal stakeholders.

• High attention to detail to ensure accuracy in all documentation, records, and processes
• Ability to foster a positive and welcoming experience for new employees, setting the tone for
  
  

their entire career at the organization.

• Adaptability to changing processes or organizational priorities in a fast-paced environment
• Proactive attitude with a commitment to continuous learning and improvement
• Ability to think creatively and bring forward new ideas to enhance the employee experience
• Passion for creating a positive, welcoming work environment for all new employees
  
  

Powered by JazzHR

xTtUmsF1c7