General Manager

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off

LEADER and ROCKSTAR WANTED!

Location: Queens, NY
Compensation: $55,000 - $85,000 an elite, performance-driven bonus structure
Job Type: Full-time
Schedule: Must be flexible to work day, evening, and weekend hours as needed.

KidStrong is on a mission to help kids win at life. We empower children to become strong, confident, and resilient through a science-backed training program that blends physical, mental, and character development. Our centers thrive on energy, teamwork, and results.

Were looking for a General Manager (GM) who isnt just a managerthey are a visionary leader, a coach, and a relentless executor who will drive membership growth, build an amazing culture, and ensure operational excellence. If you thrive in a fast-paced environment, love working with people, and know how to turn ideas into action, we want to hear from you.

PLEASE DO NOT APPLY IF
Your ego is bigger than your willingness to help the person on the phone or in person.
You wait for others to tell you what to do and see the world as full of problems instead of opportunities.
You arent a team player.
You arent obsessed with being excellent at your craft.
You dont care about what you have to sell. We only want people with high morals.
You are an energy-drain with no sense of humor.
You think managing is just telling people what to dowe need a leader whos hands-on, engaged, and in the trenches with the team.

WHAT YOULL OWN:
1. Drive Growth & Business Performance

• Own and execute the membership sales strategy to drive consistent revenue growth.
• Analyze key business metrics (conversion rates, retention, revenue per member) to optimize performance.
• Develop and oversee local marketing & community outreach to increase brand awareness and attract new members.
• Build strategic partnerships with schools, parents groups, and local businesses to drive leads.

2. Lead & Develop a Rockstar Team

• Recruit, train, and coach a high-energy team of coaches and front desk staff.
• Set clear performance expectations and hold the team accountable for results.
• Foster a culture of service, excellence, and enthusiasmeveryone on the team should love what they do.
• Ensure every coach delivers engaging, high-energy classes that keep kids and parents coming back.

3. Deliver an Unmatched Customer Experience

• Be the face of KidStrongbuild strong relationships with parents and kids.
• Ensure every class is a WOW experience with energy, engagement, and coaching excellence.
• Address parent concerns, manage feedback, and continuously improve the customer journey.
• Ensure the facility is clean, safe, and operating at the highest standard.

4. Operational Excellence & Execution

• Own and optimize the day-to-day operations of the center.
• Manage scheduling, payroll, and inventory to maximize efficiency.
• Implement and refine SOPs to drive consistency in execution.
• Ensure compliance with all safety protocols and company standards.

MUST-HAVE EXPERIENCE & SKILLS:

• Kids Development You must have a passion for working with children and coaching them to be outstanding human beings.
• Leadership & Team Development You dont just manageyou coach, train, and bring the best out of your team.
• Sales & Business Acumen You know how to sell, engage with parents, customers, and drive revenue.
• Customer-Obsessed Mindset You believe in creating raving fans and delivering an exceptional experience.
• Strong Execution & Problem-Solving Skills You dont just point out problemsyou fix them.
• High-Energy, Hands-On Approach You thrive in fast-paced environments and love being in the action.
  
  

PREFERRED EXPERIENCE:

• 3 years of experience in a fitness, kids programs, or service-based business.
• Proven track record of hands-on leadershipshowing up, making things happen, and driving results.
• Experience coaching or working with children is a plus.
  
  

WHY YOULL LOVE THIS ROLE:

• Impact Lives Youll play a key role in shaping kids confidence and development.
• Autonomy & Growth Youll have the freedom to run the business while growing your leadership skills.
• High-Energy Culture Work in a fun, dynamic environment where every day is different.
• Competitive Compensation & Perks Salary performance-based incentives, free KidStrong membership, and leadership development opportunities.
  
  

READY TO LEAD FROM THE FRONT?
If youre a high-performing leader who thrives in an energetic, mission-driven environment, wed love to hear from you. Apply today and lets create something special together.

NEXT STEPS
Submit your application and a short cover letter telling us why youre the best fit for this role and how you would judge your success in 2-3 years.

The initial interview process will be on culture-fit over a 15-30 video interview.

If selected, well invite you to a structured interview focusing on your leadership, sales, and execution abilities.

Finalists will participate in an on-site experience to see the role in action.


Lets build championsone kid at a time!