Assistant General Manager

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
  
  

RISING LEADER WANTED!

Location: Queens, NY

Compensation: $50,000 - $65,000 performance-driven bonus structure

Job Type: Full-time

Schedule: Must be flexible to work day, evening, and weekend hours as needed.

KidStrong is on a mission to help kids win at life. We empower children to become strong, confident, and resilient through a science-backed training program that blends physical, mental, and character development. Our centers thrive on energy, teamwork, and results.

We’re looking for an Assistant General Manager (AGM) who is a hands-on leader, a sales driver, and an operational executor. In this role, you’ll work directly with the General Manager (GM) to create an amazing environment where coaches, kids, and families thrive. You’ll help drive membership growth, ensure operational excellence, and deliver an unmatched customer experience.

This is not a desk job. This is a hands-on, in-the-trenches leadership role. You will be expected to lead from the front to ensure coaching standards remain high, reinforce team culture, and provide an exceptional experience for kids and families.

If you love working with kids, thrive in fast-paced environments, and know how to turn ideas into action, we want to hear from you.

PLEASE DO NOT APPLY IF…

• You don’t love talking to people or selling a product you believe in.
• You wait for direction instead of taking initiative.
• You’re not a team player or willing to support those around you.
• You lack enthusiasm, energy, or a sense of humor.
• You think managing is just about telling people what to do instead of leading by example.
• You cringe when you hear the words “Average Sucks”
  
  

What You’ll Own

• Drive Growth & Business Performance
• Support the General Manager in executing membership sales strategies to drive consistent revenue growth.
• Engage with parents, prospects, and local businesses to increase awareness and attract new members.
• Assist in community outreach, networking, and partnerships with schools, parent groups, and local organizations to generate leads.
• Lead & Develop a Rockstar Team
• Assist in recruiting, training, and coaching a high-energy team of coaches and front desk staff.
• Set clear expectations and ensure staff are engaged and motivated.
• Help maintain a culture of excellence, fun, and high performance.
• Coach 5-10 classes per week to maintain high coaching standards, lead by example, and ensure quality member experiences.
• Deliver an Unmatched Customer Experience
• Build strong relationships with parents and kids to create a loyal community.
• Ensure classes are engaging, high-energy, and provide value for families.
• Handle customer concerns, manage feedback, and enhance the overall experience.
• Maintain a clean, safe, and well-run facility that meets KidStrong’s high standards.
• Operational Excellence & Execution
• Support day-to-day operations, scheduling, payroll, and efficiency in the center.
• Implement and refine standard operating procedures (SOPs) to improve consistency and execution.
• Ensure safety protocols and company policies are always followed.
  
  

Must-have Experience & Skills

• Passion for working with children and creating a positive impact.
• Sales and customer service experience—comfortable engaging with people, handling objections, and closing deals.
• Leadership mindset—you set the standard for your team and lead by example.
• Adaptability—you thrive in fast-paced, ever-changing environments.
• Problem-solving skills—you see challenges as opportunities and take action.
  
  

Preferred Experience

• 1-3 years of experience in fitness, kids’ programs, hospitality, or a service-based business.
• Experience coaching or working with children is a plus.
• Previous experience in a sales-driven role with customer-facing responsibilities.
  
  

WHY YOU’LL LOVE THIS ROLE

• Make an Impact – Help kids develop confidence and resilience that will shape their future.
• Growth & Leadership Development – Opportunity to grow into a General Manager or higher leadership role.
• High-Energy Environment – Work in a fun, dynamic setting where no two days are the same.
• Competitive Compensation & Perks – Base salary, performance-based bonuses, and free KidStrong membership.
  
  

READY TO LEAD FROM THE FRONT?

If you’re a high-energy, motivated leader who thrives in a mission-driven environment, we want to hear from you! Apply today and let’s create something extraordinary together.

NEXT STEPS

• Submit your resume and a short cover letter telling us why you’re the best fit for this role and how you would judge your success in 2-3 years. The secret code for this position is TK2025.
• The initial interview will be a 15-30 minute culture-fit video interview.
• If selected, you’ll move on to a structured interview focused on leadership, sales, and execution.
• Finalists will participate in an on-site experience to see the role in action.
  
  

Let’s build champions—one kid at a time!