What are the responsibilities and job description for the Franchise Business Coach (West Region) position at KidStrong?
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
Are you looking for that workplace where you can be part of a fun, energetic, and professional team that loves what they do?
WHO WE ARE:
KidStrong is athletic play for kids ages 1-11 that uses certified coaches to help kids build the skills they need to become stronger and more confident. KidStrong is growing and we're looking for talented, enthusiastic professionals who are passionate, energetic, and excited to engage with families to make an impact on children's lives.
THE ROLE:
The Franchise Business Coach supports in operational, marketing and financial analysis, as well as providing advice and support for KidStrong Centers. This team helps franchisees meet goals and focus on priorities by guiding franchisees through our brand standards and best practices. In this role, you are not a high level consultant, this role requires a "lean in" mentality with eagerness to go on site, learn the business and be a true partner with our franchisees. We're looking for someone with experience guiding and delivering annual business plans and working in a membership based concept to help franchisees be successful. The FBC provides coaching and support through regularly scheduled review calls, and on-site visits. Frequent overnight and out of town travel is required to ensure adequate coaching and presence for the designated territory.
KEY ACCOUNTABILITIES:
- Coach and Support 25-45 KidStrong Centers per year by coaching utilizing technology and assessments to drive sales, profitability and cash flow
- Provide marketing and business planning advice through regularly scheduled review calls, triage coaching calls as well as on-site visits
- Implement and evaluate compliance with corporate initiatives and brand standards in the franchisee community
- Provide guidance, tools and resources to effectively maintain staffing levels for their business
- Partner with Training Team to ensure training support and materials are efficient
- Provide guidance in the implementation of the business operating software
- Develop detailed agendas for site visits to include pre-work and post-visit goals to be documented in the franchise operations software
- Conduct in-person site visits with franchise partners to include hands-on marketing activities, center performance evaluations, financial performance coaching and compliance related inspections
- Work with Finance to assist with collecting any payments and required documentation and certifications owed KidStrong, Inc. by the franchisee
- Consult based performance and challenges gathered through coaching calls visits
- This position requires travel throughout the year with overnight stays and a minimum quarterly visit to our HQ in Frisco, TX
POSITION REQUIREMENTS:
- Prior franchisor experience required
- Enthusiasm for travel to support Franchisee, a valid Driver’s License with acceptable driving record, and live within 1 hour of a major metropolitan area with an airport
- Candidates must have prior experience supporting franchisees in a B2B concept
- Must have/develop thorough understanding of managing all aspects of a KidStrong center
- Financial Analysis (i.e. balance sheet, income statement analysis, operating ratios)
- Sales and Marketing (i.e. Outside sales skills, E-marketing, digital, and database)
- Support Site resources (i.e training, business development, production)
- Able to learn systems and train and assist franchisees as needed
Salary : $85,000 - $95,000
