What are the responsibilities and job description for the Medical Receptionist position at Kidsville Pediatrics?
The Medical Receptionist serves patients and visitors by greeting in a friendly and welcoming manner as they arrive to our office.
Prefer three to five years work experience in medical office setting.
Customer Service: 3 to 5 years
Bilingual Preferred
Completes and updates all required information, collects payments, and provides other information as requested
Check out patients after their appointment, providing them with any pertinent information as well as follow-up appointments.
REPORTS TO: Office Manager
SUPERVISORY RESPONSIBILITIES: None
ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all the duties that may be assigned.) Check-in patients upon arrival which includes updating demographics, insurance information, PCP, pharmacy, collect co-pays and patient balances, and provide consents for signature as well as appropriate health questionnaires. Check out patients, collect additional balances, provide visit summary, specialist referral information, patient portal information, completed forms, and follow-up appointments. Verify patient insurance through Batch Eligibility or on demand. Contact patients whose insurance is not active or PCP is not appropriate. Post patient charges and payments. Complete charge and payment reconciliation. Scan and upload documents in Document Management system. Sort and deliver mail and PA documents received through courier. Maintain clean work area and patient waiting area. Participate in staff and educational meetings. patient-facing
PERFORMANCE REQUIREMENTS: Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.
EXPERIENCE: Prefer one year work experience in a medical office setting. Knowledge of computer and medical terminology desired. KNOWLEDGE, SKILLS &
ABILITIES: Ability to learn & practice Pediatric Associate procedures, policies and protocols. Requires proficient grammar, spelling and verbal skills to communicate with patient, providers and staff in written documents. Ability to read, comprehend, follow oral and written instructions. Interact effectively, supportively with staff & maintain a professional working relation. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise. Use good judgment & maintain patient confidentiality. Must be able to file alpha and numerically. Requires experience in using a computer system, scanner, printer, fax etc
Work Location: One location
Job Type: Full-time
Pay: $16.00 - $24.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you bilingual?
- What EMR do you have experience with?
- What insurance do you have experience verifying?
- Do you have any back office medical assistant experience?
- What pay are you seeking?
Experience:
- Medical office: 1 year (Required)
Work Location: In person
Salary : $16 - $24
