What are the responsibilities and job description for the Automotive Call Center/Business Development Center position at Kiefer Kia?
Job Description
Job Description
Are you a proactive communicator with a passion for sales and customer service? Kiefer Mazda is seeking an experienced Sales BDC Representative to join our team. We pride ourselves on providing top-notch service and creating exceptional experiences for our customers.
Responsibilities :
- Engage with customers via phone, email, and chat to understand their needs and schedule appointments for test drives and vehicle purchases.
- Follow up with leads promptly and efficiently, maintaining a high level of professionalism and customer service at all times.
- Utilize CRM software to manage and track customer interactions, ensuring all leads are properly documented and followed up on.
- Collaborate with our sales team to provide seamless support throughout the sales process, from initial contact to vehicle delivery.
- Stay informed about our products, promotions, and industry trends to effectively communicate with customers and address their inquiries.
Requirements :
Benefits :
If you're a motivated individual with a passion for sales and customer service, we want to hear from you! Join our team at Kiefer Mazda and be part of a winning culture dedicated to exceeding customer expectations.
