What are the responsibilities and job description for the DME/OTC Technician - Part Time (Providence Location) position at Kilgore's Medical Pharmacy?
Job Description:
We are looking for someone who has consistent customer service experience, preferably in a retail setting. Prior pharmacy experience is preferred, but not required to be considered.
At Kilgore's Medical Pharmacy we pride ourselves on giving top-notch customer service through every interaction we have with our patients and other medical professionals. We are building an organization with employees who have a passion for providing superior customer service and who work hard to make a difference not only in our patients’ lives, but also in our community.
**We are needing someone who has availability to work Monday, Thursday, and Friday mornings.**
We are looking for someone who:
- works hard as part of a team or by themselves;
- has great attention to detail;
- is friendly;
- can meet expectations for excellent customer service;
- can adapt to changes in facility needs
Responsibilities:
- First and foremost, provide EXCELLENT customer service to our patients.
- Check in and monitor daily Rx and OTC orders received
- Places wholesaler and specialty orders for pharmacy, OTC, DME and office supplies as needed
- Effectively navigate patient calls regarding OTC/DME items
- Ensures OTC shelves are stocked and free of expired items
- Ensure the OTC items stocked are selling and explore new items the pharmacy can add
- Assist customers onsite with OTC and DME items
- Help keep the OTC area clean and organized
- Inspect rental items upon return
- Other OTC/DME related duties as needed
