Bid Support Specialist

Company Overview:

KMM, founded in 1987, is a leading contract manufacturer specializing in electronic circuit board assemblies, cables, harnesses, and ground support equipment. With manufacturing facilities in Killdeer and Dickinson, North Dakota, and Kerrville, Texas, KMM serves the commercial, military, and other aerospace sectors.

At KMM, we are committed to excellence in every aspect of our operations. Our dedication to quality and customer satisfaction has earned us a reputation as a trusted partner in the manufacturing industry. We pride ourselves on our responsiveness to customer needs, which has opened doors to world-class platforms in support of our military and commercial aerospace clients.

Job Summary:

The Bid Support Specialist plays a crucial role in ensuring the efficient administration of bids, managing liaison communications, and addressing customer inquiries. This position involves meticulously recording customer RFQs and updates, thoroughly reviewing technical packages and requirements, and effectively communicating these details to relevant parties within KMM. Working closely with the Proposal Coordinator, the Bid Support Specialist is responsible for processing all Requests For Quotes (RFQ) to completion. This role requires collaboration with all members of the bidding group to develop high-quality proposals tailored to various customer specifications. The Bid Support Specialist ensures that quotes are submitted accurately and punctually, upholding the company's reputation for fairness and ethical conduct. A professional demeanor and exceptional communication skills are essential for success in this role.

Supervisory Responsibilities:

None

Core Expectations/QMS Principles:

• Customer Focus: The primary focus of quality management is to meet customer requirements and strive to exceed customer expectations.
• Leadership: Leaders at all levels establish unity of purpose and direction. They create conditions in which people are engaged in achieving the KMM's quality objectives.
• Engagement of People: Competent, empowered, and engaged people at all levels are essential to enhance KMM's capability to create and deliver value.
• Process Approach: Consistent and predictable results are achieved more effectively and efficiently when activities are understood and managed as interrelated processes that function as a coherent system.
• Continuous Improvement: Successful organizations have an ongoing focus on improvement. This principle is essential for maintaining current performance, reacting to changes in internal and external conditions, and creating new opportunities.
• Evidence-Based Decision Making: Decisions based on the analysis and evaluation of data and information are more likely to produce desired results.
• Relationship Management: For sustained success, KMM manages their relationships with interested parties, such as suppliers, to optimize our performance.

These principles help KMM build a strong foundation for sustainable quality improvements, enhanced customer satisfaction, and overall business success!

Essential Job Functions:

• Record all customer RFQs and updates to RFQs in a timely manner.
• Review RFQ document packages, including Statement of Work (SOW), Parts List, Dimensional Drawing, Specifications, Quality Notes, and other requirements.
• Communicate RFQ summaries to KMM internal interested parties to obtain bid/no bid decisions (Program Managers, Engineers, Strategic Sourcing Analysts, Planning, etc.) in a professional, organized, and accurate manner.
• Answer questions from KMM internal colleagues regarding RFQ status and RFQ packages.
• Submit completed bid packages to the customer on time, within RFQ deadlines.
• Timely and professional communication with internal and external customers.
• Work under pressure and become familiar with the needs and capabilities of various KMM programs.
• Identify processes required in the RFQ and determine whether KMM facilities can perform those processes.
• Communicate regularly by phone and email with bidding group members.
• Escalate questions regarding engineering packages to the Proposal Coordinator.
• Work with Strategic Sourcing Analysts and to be able to respond quickly to questions regarding materials.
• Collaborate with the team to answer RFQ questions and reach a bid/no bid decision as soon as possible.
• Ability to work effectively within virtual teams to produce winning bids.
• Comply with company standards, procedures, and protocols.
• Carry out the QMS principles.

Job Requirements/Qualifications:

• Education:
• Required:High school diploma or equivalent.
• Preferred:Associates or Bachelor's Degree in business, accounting, or engineering-related discipline.

• Experience:
  • Minimum of one-year experience in business, accounting, or engineering.

• Skills:
• Technical Skills:Ability to understand and apply technical concepts, read and interpret wire and circuit card drawings.
• Manufacturing Knowledge:Familiarity with high volume manufacturing and LEAN Concepts.
• Software Proficiency:Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote).
• Analytical Skills:Strong analytical and problem-solving skills.
• Language Skills:Fluently read, write, and speak English.

-OR-

• An acceptable combination of education and experience.

Functional & Cognitive Job Requirements:

• This position requires walking, sitting, or standing to a significant degree.
• Ability to lift 50 pounds from floor to waist, carry 50 pounds, and push and/or pull up to 20 pounds.
• Ability to climb ladders or stairs.
• Ability to stoop, crouch, kneel, and bend.
• Handling, feeling, and gripping would be required for some activities.
• Visual acuity is required read labels and inspect work.
• Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate effectively, ability to complete tasks that have a speed or productivity quota.