What are the responsibilities and job description for the Customer Service Team Lead position at Killer Shrimp?
About Us
Killer Shrimp is a well-established restaurant in Marina del Rey Harbor, renowned for its excellent service and cuisine. We offer a unique dining experience with a focus on fresh seafood, steaks, salads, and soups in a relaxed atmosphere with stunning waterfront views.
Job Title: Dining Room Manager
This full-time position involves overseeing daily operations, managing customer service, ensuring food and beverage quality, providing staff training, and coordinating cooking activities.
Responsibilities:
- Oversee daily dining room operations
- Lead customer service efforts
- Ensure high-quality food and beverages
- Train and develop team members
- Coordinate kitchen activities and operations
- Foster a positive work environment
Requirements:
- Proven customer service and food & beverage skills
- Experience in food service and staff training
- Ability to manage kitchen operations and cooking activities
- Strong organizational and leadership skills
- Familiarity with food safety regulations and standards
- Previous experience in a similar role in the restaurant industry
- Excellent communication and interpersonal skills
