What are the responsibilities and job description for the Customer Service Representative position at Kim Dupree?
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused approach to educate customers about insurance options.
Responsibilities:
- Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Establish customer relationships and follow up with customers, as needed.
Requirements:
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal, and listening.
- People-oriented and detail-oriented.
- Able to learn computer functions and work in a team environment.
About Our Agency:
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, College Planning, and Health Insurance.
- Our office is located in Ruston, LA.
What We Offer:
- Hourly pay plus commission/bonus.
- Simple IRA.
- Health benefits.
- Paid time off (vacation and personal/sick days).
- Flexible hours.
- Growth potential/Opportunity for advancement within my agency.
- License reimbursement.
