What are the responsibilities and job description for the IT Operations Specialist position at Kimball Midwest?
Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for an IT Operations Specialist for our Columbus, OH location.
As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.
Responsibilities
- Responsible for collaborating with product and infrastructure teams to maintain products, resolve technical problems, and build support services and systems
- Utilizes Incident Management System to drive response to incidents and outages, develop RCA’s and report incident status and resolution to the business
- Works Production Operations queues to assign tickets to proper queues and individuals as appropriate
- Collaborates with product teams to assist with SQL sync’s, trend analysis, deployments, and release burden of non-development work
- Continually analyzes support processes to look for inefficiencies
Qualifications
- 2 years experience in an IT Production or DevOps role
- Working knowledge of Microsoft SQL and PowerShell, including understanding store procedures
- Strong written communication skills
- Able to work independently
- The ability to work outside of normal business hours
Working Hours: 9:30pm - 6:30am
Additional Information
We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.
Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.
We Participate in E-Verify. Participamos en E-Verify.
#LI-AB1
