What are the responsibilities and job description for the Warranty and Claims Specialist position at Kimble Companies?
- Job Location Dover, OH
The Warranty and Claims Specialist is the liaison and primary point of contact between the shop managers and the manufacturer for all warranty-related issues and claims.
About us:
Kimble Company is locally owned and operated by the Kimble Family, with over 70 years of experience in the energy, materials, recycling, and solid waste industries. We are a dedicated team of seasoned professionals who care about our clients, the environment, safety, our families, and our co-workers. At Kimble we strive for perfection in everything that we do.
Knowledge and Skills Required:
- Previous in a fast-paced office and/or administrative background
- Previous waste experience, preferred
- Truck, shop, and heavy equipment knowledge
- Filing and record management
- Able to understand and interpret data
- Organizational skills must be excellent
- Accomplished user of common PC software, including MS-Word, MS-Excel with the ability to learn and analyze new applications.
Responsibilities and Duties:
- Act as the point of contact for those who have sent in claims
- Organize, process, and complete paperwork pertaining to claims
- Ensure correct filing and storage of paperwork and records
- Liaise with accounting teams to ensure payment is received for any work commissioned
- Maintain consistent contact with any engineering or technical teams to schedule work carried out as part of a claim
- Adjust and resubmit and denied claims to secure payment for the warranty
- Arrange for delivery of parts or replacement items if a claim requires it
- Keep an accurate record of ordered warranty parts and organize vendor paperwork
- Schedule servicing or repair appointments
- Keep up to date with company news and policies to ensure claims are being assesses correctly
Benefits
- 401(k) retirement plan with match
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Employee assistance program (EAP)
- Health care and dependent care spending accounts (FSA)
- Life insurance and accidental death & dismemberment insurance.
- Paid time off
- Referral program
- Employee Discount Program
Schedule: Day shift | Monday to Friday | Weekends as needed
Kimble Recycling & Disposal, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, national origin, age, military/veteran status or genetic information or any other status protected by law.
