What are the responsibilities and job description for the Kimbrell's Furniture- Field Collections Agent position at Kimbrell's Furniture?
Job Description
Job Description
Benefits :109-year-old company and stronger than ever!
Kimbrells Furniture is looking for a motivated, enthusiastic, and hard-working individual to join our Field Collections Team. The Kimbrell's Furniture Executive Office Credit Department is immediately hiring for a Field Collections Agent in our Columbia Market.
We know that for you to give your best, you need to be at your best; thats why we are serious about work life balance. Position is Full time.
Responsibilities :
- Visiting customers at their home addresses to inquire about their past due account
- Evaluate past due account information provided and speak intelligently to a customer regarding their account status
- Update account information as it applies in real time using a technical device
- Use software to notate conversations with customers along with outcome of visit
- Take payments from a customer using a technical device
- Deliver notes and written correspondence to the address where it would apply, of past due customers
- Communicate via email or telephone with Call Center, Store, and Executive Office Management where it would apply, regarding information, status, results, etc. encountered while in the field regarding a customers account.
- The above list of responsibilities for Collector are subject to change or be added to during the course of employment as the operational needs of the department changes
- Must have valid drivers license
- Cooperative disposition and the ability to work within structured parameters
- Positive attitude
- Desire to learn and develop professionally
- Attention to detail and the ability to reason and think quickly and effectively
- Excellent communication skills
- Some experience in collections preferred but not required. Will train the right candidate
- Must be available to work Mon- Sat between 8am and 7pm.
- The above listed are the major duties and responsibilities associated with Field Collections Agent role; these responsibilities and duties may change during the course of employment.
Requirements :
