Overnight Security/ Housekeeping Runner

Property Description

The Kimpton Harper Hotel in Fort Worth, TX is a luxurious and contemporary boutique hotel that offers an exceptional opportunity for job applicants seeking a rewarding hospitality career. Located in the heart of a vibrant city, the Kimpton Harper Hotel is known for its modern accommodations, world-class amenities, and warm and welcoming atmosphere. As a team member, you will have the chance to work in a dynamic and inclusive environment, where your contributions are valued and recognized. The Kimpton Harper Hotel offers excellent opportunities for professional growth and advancement, with a supportive team culture that encourages creativity and innovation. Join us and be a part of a prestigious hospitality brand that is committed to delivering exceptional guest experiences, while providing you with a rewarding and fulfilling career in the hospitality industry. Come and join our team of dedicated professionals and make a meaningful impact on our guests' stay at the Kimpton Harper Hotel.

Overview

We are seeking a skilled and experienced Overnight Security/Housekeeping Runner to join our team! As an Overnight Security/Housekeeping Runner, you will be responsible for ensuring the safety and security of our guests and staff. The ideal candidate should possess a strong work ethic, excellent communication skills, and the ability to think quickly in high-stress situations. If you are passionate about providing exceptional service and keeping our property safe, then we want to hear from you!

PERFORMANCE STANDARDS

• CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.
• WORK HABITS: Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.
• PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.
• SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out hotel’s safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.

ESSENTIAL FUNCTIONS

• Check vacant rooms.
• Deliver newspapers and pick up express menus.
• Ensure that policies and procedures are enforced.
• Ensure that property/facilities are energy efficient (conserving energy).
• Ensure/maintain key control.
• Maintain current CPR certification.
• Constantly. Maintain work area clean and organized.
• Make safety and security patrols of property and facility. Promptly, report to management any unusual observations.
• Protect guests and employees from harm and prevent theft and/or destruction of property.
• Constantly. Report all unsafe conditions immediately.
• Write shift reports and security incident reports.
• Process and log lost and found articles.
• Confront guests and employees involved in unsafe/illegal acts.
• Investigate/handle complaints, incidents, accidents, and emergencies.
• Monitor equipment.
• Perform duties of Guest Services, Engineering, and Housekeeping.
• Perform life-saving functions as required (CPR/first aid).
• Attend all mandatory meetings.
• Occasionally: Other duties as assigned by supervisor.

PHYSICAL REQUIREMENTS

• SITTING: Occasionally. Sitting in a backed chair behind a desk, report writing and interviews.
• STANDING/WALKING: Constantly. Patrol grounds and hotel on asphalt, cement, carpet and gravel up to ten miles per day.
• CROUCHING (BEND AT KNEES): Occasionally. Picking up trash, delivering newspapers, assisting other employees.
• KNEELING/CRAWLING: Rarely. Checking locks.
• STOOPING (BEND AT WAIST): Occasionally. Picking up debris, delivering newspapers.
• TWISTING (KNEES/WAIST/NECK): Occasionally. Doing surveillance.
• CLIMBING: Occasionally. Climb stairs and ladders.
• BALANCING: Occasionally. Newspapers and trays.
• LEG/FOOT USE: Frequently. If electric cart is used, foot pedals.
• REACHING (OVERHEAD/EXTENSION): Occasionally. Helping with luggage.
• HANDLING/GRASPING: Handling luggage, packages, doorknobs, tools, flashlight.
• FINGERING/FEELING: Rarely.
• PUSHING/PULLING: Occasionally. Average weight 35 lbs.; maximum weight 75 lbs.
• LIFTING/CARRYING: Occasionally. Average weight 35 lbs.; maximum weight 75 lbs.
• OTHER PHYSICAL DEMANDS: Rarely.

USE OF SENSES

• TALKING IN PERSON: Frequently. With guests, public and employees.
• TALKING ON TELEPHONE: Frequently. With guests, public and employees.
• OTHER SPEECH REQUIREMENTS: 2-way radio.
• HEARING IN PERSON: Frequently. With guests, public and employees.
• HEARING ON TELEPHONE: Frequently. With guests, public and employees.

OTHER HEARING REQUIREMENTS: 2-way radio.

• NEAR VISION: Constantly. Corrected to 20/40 for paperwork, PC.
• FAR VISION: Constantly. Corrected to 20/40 to view status of hotel.
• DEPTH PERCEPTION: Observation of hotel and premises.
• COLOR VISION:
• FULL FIELD VISION: Constantly. Observation of hotel and premises.
• SMELL: Constantly. Detect potential hazards and odors.
• TASTE:
• OTHER: Use intuition. Must be able to interpret what senses are telling him/her.

MENTAL REQUIREMENTS

• INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Frequently. Professionally deal with difficult situations/people.
• DEADLINES/SHIFT WORK/OVERTIME: Frequently. Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes and cover shifts on short notice.
• FLEXIBILITY: Constantly. Need to work a variety of hours. Varied tasks under varied conditions.
• PACE: Frequently. Must change pace as business demands.
• HIGHLY REPETITIVE WORK: Patrols are repetitive by nature and may vary by shift, day of week, and occupancy of the hotel.
• ATTENTION TO DETAIL: Constantly. Investigations, observation of hotel.
• OTHER PSYCHOLOGICAL DEMANDS: Must be able to deal with irate guests and employees. Must be able to react professionally in emergencies.

ENVIRONMENTAL SETTING

 SAFETY REQUIREMENTS (I.E., CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES PERFORMED): Constantly. Adhere to safety standards and procedures.

• EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Frequently. Extreme heat and cold for extended periods. Contact with cleaning supplies, maintenance supplies, newsprint, pollen/dust, and insecticides/herbicides.
• OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Operation of electric carts, and vans. Also boiler alarm panel, and chiller panel.

Qualifications

• High school diploma or equivalent required  
• Prior security/law enforcement experience, hotel preferred
• Strong communication and interpersonal skills
• Read, write and speak English fluently
• Ability to remain calm in high-stress situations
• Ability to work in a fast-paced environment
• Knowledge of emergency procedures and first aid/CPR certification preferred
• Ability to work a flexible schedule including nights, weekends, and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.