What are the responsibilities and job description for the Hotel Bellperson position at Kimpton Hotel Arras?
What Makes a McKibbon Bellperson?
The bell person is the first person to interact with guests and the go to person for guests. As the friendly face of the property, the bell person has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests’ needs are properly addressed.
A Day in the Life:
- A Bellperson greets guests at hotel curbside and offer them assistance, which can include: opening doors, assisting with unloading luggage and/or directing them to the front desk for check-in.
- Assist guests with luggage storage and retrieval
- Inform guests of hotel amenities and local area attractions
- Bellperson provides accurate information and directions regarding the hotel and/or surrounding area.
- Communicate with co-workers, and supervisors and address any concerns.
- Identify and report any safety issues immediately to supervisor.
- Clean and maintain surrounding work area (to include glass cleaning and sweeping of trash).
- Complete other duties as assigned.
Requirements:
- A high school diploma or equivalent
- The ability to provide excellent customer service and maintain a professional demeanor at all times.
Ideal Skills & Qualities:
- Great verbal and written communication skills
- The ability to create a fun and supportive working environment
- Previous experience working in a hotel is a plus
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Full Time Associates:
- Comprehensive benefits package including medical, dental, and vision
- Life insurance
- Pet Insurance
- Short and long-term disability
- Paid time off and holidays
- Tuition assistance
Financial & Occupational Wellness: All Associates
- Competitive Compensation with incentives (incentives vary by position)
- 401K Savings Plan with 50% matching funds
- Associate referral program
- Brand and company training classes, workshops and conferences for career growth and development (varies by position)
- Wellbeats APP to support physical and mental wellness
Personal Wellness: All Associates
- Fundraising matching funds program
- Team volunteer opportunities
- 24/7 chaplain services
- Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply