What are the responsibilities and job description for the Part Time Biergarten Server position at Kimpton Hotel Monaco Pttsbrg?
Description
Are you looking for a summer of fun? The Biergarten, located on the 9th floor of the Kimpton Hotel Monaco Pittsburgh, has openings for Biergarten Teammates! The Biergarten is open from Mid-April through Mid-October, weather permitting. This is a Seasonal position.
What You'll Do
Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests and maintain a clean dining area by bussing tables in a punctual, courteous, efficient, and accurate manner. You'll act as an advocate for the Biergarten, be a creator of ridiculously personal experiences, and develop relationships with gests that will compel them to return.
Some of your responsibilities include:
- Work as a team with your coworkers keeping all areas clean, dry, and safe.
- Light bartending and bar back duties.
- Assist with setting and bussing tables and seating guests.
- Greet and welcome our guests and promptly attend to tables.
- Uphold proper table maintenance and clearing etiquette.
- Receive and take guest orders, process in POS system quickly and accurately.
- Prepare and serve meal accompaniments to guests.
- Learn and maintain product knowledge of the food, wine, and beverage menu(s).
- Must be comfortable working outdoors.
- Attend all company and restaurant required trainings and meetings.
- Maintain constant communication with team members and management.
- Ensure that guests have an enjoyable and memorable experience, if there are any concerns, relay them to management.
- We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do.
What You Bring
- 1 year of experience in a similar or supportive role is preferred.
- Food Handler and RAMP certifications (if applicable).
- Able to prioritize multiple tasks in a dynamic environment.
- Able to learn, retain, and present product, menu, and allergy information to guests.
- Knowledge or ability to learn the restaurant POS system
- Must be able to calculate the accurate bill amount and maintain proper cash handling and credit card procedures.
- Excellent communication and presentation skills.
- Passion for crafting and personalizing guest experiences.
- Highly motivated, and flexible with the ability to take initiative.
- Flexible schedule, able to work evenings, weekends, and holidays when needed.
Be Yourself. Lead Yourself. Make it Count.
We are People Pleasing People.
Marcus Hotels & Resorts is an Equal Opportunity Employer.
#KMPH
