Director of Catering and Conference Services

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

You're responsible for being a liaison between restaurant and hotel as well as the overall sales and marketing of the catering/private dining department. You'll be responsible for strategic direction, management and top-line revenues while working directly with the Director of Sales and Marketing to build clear and credible vision for the department. You will have direct oversight of any Catering Managers, Conference Service Managers and Catering Administrative Assistants.

Some of your responsibilities include:

• Develop annual sales budget, annual sales goals for group sales and catering teams.
• Develop and implement yearly business plan to meet and exceed budgeted sales goal.
• Build and maintain potential/existing client database.
• Prospect (cold calls, referrals, old business) as directed by DOSM.
• Network by attending at least one civic/professional activity per month.
• Maintain a departmental goal of 90% on Master Connections "secret shopper" program.
• Return all inquiry phone calls/walk-ins and conduct tours/entertain potential clients.
• Close deals and generate appropriate paperwork.
• Conduct regular sales meeting for catering/hotel sales managers-focus on sales building.
• Review and update menus, packages, and upgrades regularly to ensure we're satisfying customer's needs while maximizing revenue.
• Oversight of Conference Services and Catering Department Managers.
• Provide mentorship and training to the CS, Catering and Banquet teams.
• Conduct weekly BEO meetings, and attend weekly sales, revenue, and operations meetings.
• Coordinate activities and represent Kimpton at off-premise events.

What You Bring

• 3-5 years related sales experience in hospitality industry, preferably as a Director of Catering.
• Detailed knowledge of property, space, capacities, concept/food and wine style (menus).
• Knowledge of sales/negotiation/closing process. (Strong selling skills!)
• High level of creativity, enthusiasm and flexibility.
• Proven management and motivational skills, well organized, detail orientated and excellent follow-up skills.
• Outstanding writing skills and knowledge of Microsoft Office.
• Delphi experience preferred.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.