Director of Revenue - Surfcomber

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

As the Director of Revenue, you'll cultivate and maintain a cohesive and analytical Revenue Management culture, driven by an entrepreneurial spirit that optimizes the revenue potential of the outstanding service, product, and people of Kimpton. You'll attain budgeted room revenue and improve RevPAR penetration at the hotel, attaining at least 90% penetration against your primary competitive set.

Some Of Your Responsibilities Include

Hybrid- This role allows for two remote working days per week.

• Lead analytical efforts as applied to room sales.
• Support yield efforts via analysis and reporting that ensure that all segments and distribution channels are "mined" for revenue opportunities based on budget, forecast, pace, and market demand.
• Improve the potential and ensure proactive and accurate management of all systems; N2P, Concerto, Opera, OTA extranets, Delphi, etc. Partner with the sales team, providing analysis, training, and data collection for Sales as needed.
• Provide analytical research documents and reports in support of the annual Rate and Budget processes as well as development of the Sales and Marketing Plan.
• Identify and communicate demand periods (high and low) for which a strategic plan is needed; build the strategic plan in conjunction with the Sales Management team.
• Ensure that the necessary reports are maintained and systematically analyzed, including market intelligence reports including but not limited to; Demand 360, STR, Lighthouse, Tableau, etc.
• Produce and analyze all reports for weekly strategy/yield meetings. In each hotel meeting, provide insight and recommendations in terms of pricing, availability, market demand, and promotional opportunities.
• Ensure that each yield strategy is accurately implemented and with a sense of urgency in all distribution channels via N2P, Concerto, etc. for all future dates.
• Ensure that a daily 120-day forecast by segment is updated and reviewed weekly.
• Build working relationships with 3rd party vendors.
• Work closely with sales and catering on forecasts.
  
  

What You Bring

• 3 years of relevant experience in Revenue Management for Hospitality (preferred) or similar industry.
• Bachelor's Degree is required, Master's Degree is a plus.
• Strong leadership skills as well as an enthusiastic team spirit.
• Incisive analytical skills, as well as excellent problem recognition and resolution skills.
• Excellent communication and organizational skills.
• Highly motivated and flexible, with the ability to take initiative and succeed in a high-pressure environment.
• Experienced, insightful, and inventive in the art of yielding a hotel; with a deep understanding of the analytical business review process.
• Expansive knowledge of both transient and group, with a particularly strong emphasis on GDS, CRS, and internet sales.
• Proficient in Microsoft Office Suite, with an aptitude and desire to learn new technology.
  
  

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here: https://ihg.scene7.com/is/content/ihg/IHG_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf.

Be Yourself. Lead Yourself. Make it Count.