What are the responsibilities and job description for the Pool Runner/Barback (Seasonal) position at Kimpton Hotels & Restaurants?
- This position requires the ability to work in an outdoor space
What You'll Do
Provide food to the guests in an efficient, courteous and accurate manner, all the while providing outstanding service to our guests along the way. All functions are carried out to maintain an environment of teamwork. You'll act as an advocate for the rooftop pool and bar, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
- Greet and welcome our guests. Be knowledgeable about the area and provide information when asked.
- Provide fair and consistent seating of guests.
- Accurately handle paperwork, stock and tidy the host stand.
- Delivery of food to the guests ensuring that it is delivered promptly and of the proper
- Clean and set pool lounge areas to standard.
- Deposit dishes appropriately in the dish-room or specified area.
- Stock bussing stations.
- Learn and maintain product knowledge of the food, wine, and beverage menu(s) and
- Maintain our Hospitality Service Standards to ensure Guest Satisfaction.
- Clean stations, including sweeping floor using the tools provided.
- Emptying all trash containers regularly.
- Perform all necessary sidework, setup, and breakdown of the bar
- Fill and clean ice bins.
- Stock beer, wine, juice, and other beverages.
- Clean shelving, stainless steel, mixers, cups, blenders and soda guns.
- Unpack deliveries, stock bar and change beer kegs.
- Communicate with other staff and management
What You Bring
- 1 year of experience in a similar or supportive role is preferred.
- CA Food Handler and RBS Alcohol Certifications required.
- Able to prioritize multiple tasks in a dynamic environment.
- Able to learn, retain, and present product, menu, and allergy information to guests.
- Knowledge of or ability to learn the restaurant POS system is required.
- Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.
- Excellent communication and presentation skills.
- Passion for crafting and personalizing guest experiences.
- Highly motivated and flexible with the ability to take initiative.
- Flexible schedule, able to work evenings, weekends, and holidays when needed.
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
