What are the responsibilities and job description for the Account Manager position at KIMRAY INC?
Job Title: Account Manager
Department: Kimray Sales and Service
Location: Odessa, TX
Reports to: Area Sales Manager
FLSA Class: Exempt
W/C Code: 8742
Safety Sensitive Position: Yes
Job Summary: Works with customers to identify needs and determine workable solutions using a variety of field concepts, practices and procedures. Ensures customer retention and satisfaction by proactively providing solutions which resolve complaints and bridge communication gaps.
Essential Job Functions:
- Proactively initiates sales calls with existing and potential customers
- Conducts catalog and other product trainings
- Performs field repair services (as required)
- Provides technical support to current and prospective customers
- Reports all activities to sales coordinators for input into CRM
- Researches available market/customer data to plan routing and set objectives
- Attends customer events, industry events and trade shows
- Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and/or a Health Safety and Environmental team member
- Participates in proactive teams to achieve departmental and company goals
- Provides leadership to others through example and sharing of knowledge/skill
- Performs other duties as assigned
Qualifications:
- 3-5 years’ previous sales experience or completion of the KSS training program
- Advance knowledge of Kimray products and general applications
- Knowledge of valve sizing for application to customer product
- Familiarity with a variety of Upstream & Midstream field concepts, practices and procedures
- Ability to interpret a variety of technical instructions in mathematical or diagram form
- Proficient computer and technological skills
- Capable of effectively presenting information to internal and external groups
- Must have analytical, problem solving and critical thinking skills
- Ability to handle multiple tasks simultaneously
- Must have valid driver’s license and clean MVR
- Must pass background check and drug screen
Core Competencies:
- Action Oriented – Taking on new opportunities and touch challenges with a sense of urgency, high energy, and enthusiasm.
- Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Drives Results – Consistently achieving results, even under tough circumstances.
- Ensures Accountability – Holding self and other accountable to meet commitments.
Supervisory Responsibilities: No
Education:
- Bachelor’s Degree preferred
Work Environment:
- Office environment
- Field environment which may result in exposure to elevated noises, moving parts, electrical currents and chemicals
- PPE required in specific areas
Physical Requirements:
- Repetitive use of hands
- Sitting, bending, stretching, pulling, pushing, reaching and lifting up to 50 lbs.
Travel:
- Driving for extended periods of time - 75% of day
Safety Sensitive Position:
·Yes
This position performs tasks or duties that could affect the health or safety of Kimray employees or other individuals and has been designated as Safety Sensitive.
