What are the responsibilities and job description for the Employee Relations Advisor position at Kinaxis Inc.?
About Kinaxis
Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.
In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada’s Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.
At Kinaxis, we power the world’s supply chains to help preserve the planet’s resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.
About the team
Location
This is a remote/hybrid position. You can work from home and be located anywhere in Canada. Please note if you are located in Ottawa, you will be working a hybrid schedule which will require you to be in office 3 days per week.
About the team
The Employee Relations Advisor is responsible for providing expert guidance on employee relations (ER) matters across multiple regions, with a strong emphasis on North America. This role ensures fair and consistent application of company policies and local labour laws. The ER Specialist partners closely with HR Business Partners (HRBPS), Regional HR Partners, legal teams, and business leaders to resolve complex workplace issues, mitigate risk, and foster a positive work environment.
This role will contribute to the development and execution of employee relations strategies that align with business objectives and our company values.
About the role
What you will do
- Investigate and resolve employee concerns and disciplinary matters in accordance with company policies ad legal requirements
- Lead the execution of performance management processes, working directly with business leaders to address underperformance, and navigate formal and informal performance interventions
- Manage and resolve misconduct and workplace conflict cases, partnering closely with leaders to ensure issues are handled consistently, timely and in compliance with company policies and employment laws
- Serve as a trusted advisor to HRBP’s and regional HR partners by providing expert guidance on complex employee relations issues, including performance, behavioural concerns, and conflict resolution
- Conduct thorough and impartial investigations into misconduct, harassment, and other workplace concerns, recommending appropriate resolutions
- Guide leaders and employees through the accommodation request process, ensuring equitable treatment and consistent application of policy
- Partner with HRBP’s to support organizational changes, including restructures, mergers, acquisitions, and workforce reductions, providing employee relations advice throughout
- Maintain detailed and accurate case documentation to ensure compliance with legal and internal standards
- Ensure compliance with labour laws across North America and other regions, collaborating with legal and regional HR teams to mitigate risk and maintain policy compliance
- Deliver training programs to managers on key employee relations topics like performance management, disciplinary procedures, and conflict resolution
- Analyze ER trends, identify risks, and provide recommendations to improve workplace policies and employee experience
- Collaborate closely with internal legal teams and HR to ensure global alignment on ER policies and practices
What we are looking for
- Bachelor’s degree in Human Resources, Business Administration, or related field
- 5 years experience in employee relations, HR compliance, or labour relations preferably in a global, or multi-regional environment with a strong focus on North America
- Strong knowledge of employment laws and regulations across multiple jurisdictions, particularly in North America
- Experience conducting workplace investigations and handling complex employee relations matters
- Ability to analyze data and trends to identify potential employee relations issues and develop proactive solutions.
- Ability to build strong relationships with stakeholders at all levels within the organization.
- Excellent verbal and written communication skills to effectively interact with employees, managers, and senior leadership.
- Ability to work in a fast-paced organization and manage multiple priorities
- High level of discretion, confidentiality, and integrity
#Full-time #Intermediate #LI-Remote #LI-KH1
Why join Kinaxis?
Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more.
Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and these are some of the perks and benefits we created for our team:
- Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs and training and career development
- Recognition programs and referral rewards
- Hackathons
Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.
Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.
