What are the responsibilities and job description for the Global Benefits Associate - Canada position at Kinaxis Inc.?
About Kinaxis
Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.
In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada’s Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.
At Kinaxis, we power the world’s supply chains to help preserve the planet’s resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.
About the team
Location
This is a remote position. You can work from home and be located anywhere in Canada
OR our office in Ottawa, Canada
About the team
The Global Benefits Associate, as a developing professional with knowledge of and experience in benefit programs and leaves administration, will be responsible for supporting and administering global benefits and leaves programs within Kinaxis, with the goal of ensuring that all employees receive competitive and comprehensive benefits packages that align with the company's overall compensation strategy and comply with local regulations in various countries.
The Global Benefits Associate partners with senior team members within Total Rewards, to support in the administration, execution, and communication of benefits offerings and leaves programs, and is responsible for responding to and triaging employee requests and ServiceNow tickets as they relate to benefits and leaves globally.
About the role
What you will do
- Administer and support various tasks related to the ongoing maintenance of our employee benefit programs such as health insurance, retirement plans, life insurance, disability coverage, wellness programs, and other perks
- Participate in the renewal, implementation and change process of our global benefit plans
- Communicate benefit offerings to employees across different regions, providing education on available programs, enrollment procedures, and any changes or updates to benefits packages, including making the information available on our ServiceNow platform
- Collaborate with other departments, particularly HR and Finance, to ensure the seamless integration of benefit programs with payroll systems, onboarding and HR Services HUB, etc.
- Work with employees to facilitate sick leaves, family planning leaves such as maternity or parental leaves, and various others.
- Communicate with the employee, disability benefit provider, manager, HRBP, Finance and other involved parties to ensure leave information is shared appropriately.
- Participate in and support Total Rewards ad hoc projects as required
- Invoice Management
- Administration of our rewards program and portal
What we are looking for
- University degree, or college diploma in Human Resources or related field, or relevant equivalent experience
- Benefits certification a major plus
- 3 years of HR experience within employee benefits/administration domain preferably in a high-tech, global organization
- Superior customer service skills
- Strong analytical and problem-solving skills
- Ability to think critically and act proactively
- Self-starter with excellent organizational and research skills; able to prioritize tasks based on the needs of the business; proactively solicits feedback to ensure alignment
- Skilled communicator proficient in converting complex information into easily comprehensible content, using multiple mediums
- Agile and resilient in managing multiple projects with multiple sources of information
- Ability to build rapport and work collaboratively across teams
- Experience with international benefits
- Proficiency in HRIS and data management systems
- Certification in HR or benefits/leaves programs a plus
- Advanced skills in Microsoft Office suite
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Why join Kinaxis?
Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more.
Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and these are some of the perks and benefits we created for our team:
- Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs and training and career development
- Recognition programs and referral rewards
- Hackathons
Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.
Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.
