What are the responsibilities and job description for the Delivery Manager position at Kinaxis?
About Kinaxis
Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.
In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000 users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers.
Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irving’s Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains.
Location
This is a remote position. You can work from home and be located anywhere in the USA.
About The Team
The Delivery Manager is a detail-oriented and results-driven Project Manager that oversees the planning, execution, and delivery of supply chain software implementation projects. The successful candidate will be responsible for managing project scope, timeline, and budget while ensuring high-quality deliverables and client satisfaction. This role has accountability for managing million-dollar client implementation projects and requires strong project management skills, excellent communication abilities, and a deep understanding of supply chain processes and technologies.
What you will do
Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.
Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and these are some of the perks and benefits we created for our team:
Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at recruitmentprograms@kinaxis.com . This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.
Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.
In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000 users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers.
Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irving’s Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains.
Location
This is a remote position. You can work from home and be located anywhere in the USA.
About The Team
The Delivery Manager is a detail-oriented and results-driven Project Manager that oversees the planning, execution, and delivery of supply chain software implementation projects. The successful candidate will be responsible for managing project scope, timeline, and budget while ensuring high-quality deliverables and client satisfaction. This role has accountability for managing million-dollar client implementation projects and requires strong project management skills, excellent communication abilities, and a deep understanding of supply chain processes and technologies.
What you will do
- Collaborate with clients, sales teams, and product managers to define project objectives, scope, and success criteria.
- Develop detailed project plans, timelines, and resource allocation strategies to ensure project milestones are met on time and within budget.
- Conduct project kickoff meetings with clients and internal stakeholders to align expectations and establish communication channels.
- Lead project teams consisting of cross-functional members, including developers, testers, and business analysts, to execute project tasks and deliverables.
- Monitor project progress, track key performance indicators (KPIs), and identify and mitigate risks and issues to ensure successful project outcomes.
- Conduct regular project status meetings with clients and internal teams to provide updates, address concerns, and manage expectations.
- Serve as the primary point of contact for clients throughout the project lifecycle, fostering strong relationships and ensuring open and transparent communication.
- Document and maintain project documentation, including project plans, requirements, test cases, and issue logs, to support project governance and compliance.
- Identify opportunities for process improvement and optimization within the project management lifecycle and implement best practices to enhance efficiency and effectiveness.
- Bachelor’s degree in Computer Science, Supply Chain, Business or related post-secondary education.
- 5 years demonstrated progressive experience in project management.
- Proven track record of successfully managing software implementation projects from initiation to closure, delivering on time and within budget.
- Ability to comprehend and articulate complex technology solutions in a clear and concise manner to both technical and non-technical stakeholders.
- Thorough understanding of supply chain processes and logistics operations.
- Excellent communication, negotiation, and interpersonal skills, with the ability to bridge the gap between technical teams and business stakeholders.
- Detail-oriented and organized, with the ability to prioritize tasks, manage multiple projects simultaneously, and thrive in a fast-paced environment.
Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.
Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and these are some of the perks and benefits we created for our team:
- Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs and training and career development
- Recognition programs and referral rewards
- Hackathons
Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at recruitmentprograms@kinaxis.com . This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.
