Legal Operations Lead

About Kinaxis

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada’s Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

At Kinaxis, we power the world’s supply chains to help preserve the planet’s resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.

Location

Those located in Ottawa, Canada will be expected to work from our office 3 days per week. If you are located elsewhere in Canada or the US, you will work from home.

About The Team

Are you passionate about driving operational excellence at the intersection of law, technology, and business? Do you excel at fostering collaboration, building efficient processes, and enabling teams to do their best work?

At Kinaxis, we’re reimagining how our legal department operates, and we’re looking for a Legal Operations Lead to drive this transformation. In this role, you’ll have the opportunity to shape key operational initiatives within the department to ensure our legal team operates at peak performance and ultimately enables the broader Kinaxis team.

What you will do

• Drive transformation activities to improve department effectiveness and impact.
• Oversee the implementation of Ironclad CLM software, ensuring alignment with departmental goals and successful adoption across teams.
• Design and implement processes and procedures that improve workflow management, create efficiencies and advance departmental strategies.
• Work closely with the legal leadership team and stakeholders from across the business to identify operational challenges and priorities.
• Lead change management initiatives within the department and the broader Kinaxis team, including communications
• Assist in cultivating a collaborative and high-performing legal team by creating opportunities for team building, knowledge sharing, and professional growth through structured development programs and initiatives.
• Design and facilitate training and enablement sessions for Legal team members, ensuring effective adoption of new technology and processes.
• In partnership with our IT team, developing and managing roadmap for legal technology across all legal practice groups, including new tools and enhancements to existing tools.
• Design and maintain knowledge management and document management systems and processes.
• Develop legal reporting metrics for the legal team, including an operational dashboard to provide insights and inform decision making.
• Tracking departmental budget and implementing legal vendor management policies and procedures.
• Managing the department’s onboarding and professional development/CLE programs.
• Support on other projects and initiatives within the legal department as necessary.

What we are looking for

• Bachelor’s degree or relevant equivalent experience
• Minimum 5 years of legal operations experience
• Hands-on experience with CLM software implementation (experience with Ironclad would be an asset)
• Proven experience implementing new technology, processes, and procedures within a legal department to meet strategic objectives.
• Experience leading transformation activities, including facilitating training
• Demonstrated project management / process improvement experience
• Strong collaboration skills, with ability to build relationships within the team and across other departments
• Good business judgment and sound decision-making
• Highest standards of ethics, professional integrity and confidentiality
• Advanced analytical, problem solving, and critical thinking skills with the ability to coordinate input from multiple sources to develop impactful recommendations to achieve results for the business.
• Superior ability managing and prioritizing workloads in an environment of ongoing urgency, ambiguity, and change

#Full-time #Intermediate

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.