What are the responsibilities and job description for the Senior Technology Consultant position at Kinaxis?
About Kinaxis
Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.
In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000 users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers.
Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irving’s Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains.
Location
This is a remote position. You can work from home and be located anywhere in the USA.
About The Role
The Senior Technology Consultant, as a fully proficient professional, will be responsible for understanding Kinaxis customers’ most pressing business performance challenges and will be committed to helping our customers solve complex issues in their supply chain management practice. The incumbent will work with new and existing customers and provide expert guidance in integrating Kinaxis’ Maestro solution with existing client enterprise systems so that our customers can start to experience immediate value from the product.
What you will do
Primary Skills And Qualifications
Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.
Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and these are some of the perks and benefits we created for our team:
Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.
Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.
Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.
In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000 users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers.
Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irving’s Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains.
Location
This is a remote position. You can work from home and be located anywhere in the USA.
About The Role
The Senior Technology Consultant, as a fully proficient professional, will be responsible for understanding Kinaxis customers’ most pressing business performance challenges and will be committed to helping our customers solve complex issues in their supply chain management practice. The incumbent will work with new and existing customers and provide expert guidance in integrating Kinaxis’ Maestro solution with existing client enterprise systems so that our customers can start to experience immediate value from the product.
What you will do
- Perform integration configuration – mapping, loading, transforming and validating data required to support our customer’s unique system landscape on moderate to complex projects.
- Design customized technology solutions to address specific business challenges or opportunities, considering the customer’s technological ecosystem and based on the integration approach (Kinaxis-led vs. customer-led).
- Assist with the implementation and deployment of technology solutions, including project management, system integration, configuration, testing, and training.
- Demonstrate knowledge and deep proficiency in both the Kinaxis Integration Platform Suite, Maestro (RR) data model, and REST based API Integration capabilities, and support the client in identifying and implementing solutions best suited to individual data flows.
- Collaborate with Kinaxis Support and/or Cloud Services teams to address client queries around security risks or security incidents.
- Participate in deep-dive customer business requirements discovery sessions and develop integration requirements specifications.
- Drive data management and integration related activities including validation and testing of the solutions.
- Support deployment workshops to help customers achieve immediate value from their investment.
- Act as the point person for Kinaxis-led integrations and coach and guide more junior and/or offshore consultants through the tactical deliverables for data integration requirements, ensuring a smooth delivery of the end solution.
- Liaise directly with customers and internal SMEs such as the Technology Architect through the project lifecycle.
Primary Skills And Qualifications
- Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology or a related field.
- 7-9 years of relevant experience in business software consulting, ideally in supply chain.
- Minimum 5 years of experience in data integration across complex enterprise systems.
- Passion for working in customer-facing roles and able to demonstrate strong interpersonal, communication, and presentation skills.
- Understanding of the software deployment life cycle; including business requirements definition, review of functional specifications, development of test plans, testing, user training, and deployment.
- Excellent communication, presentation, facilitation, time management, and customer relationship skills.
- Excellent problem solving and critical thinking skills.
- Ability to work virtual and plan for up to 70% travel.
- Technical skills such as SQL, R, Java Script, Python, etc.
- Experience with manufacturing planning solutions such as Kinaxis, SAP, JDA, etc. – Kinaxis solutions experience is a strong asset.
- Strong understanding of the Maestro (RapidResponse) data model.
- Substantial experience and expertise with ETL tools such as Talend, Informatic, SAP CPI/Data Services, OWB, MuleSoft, etc.
- Database level experience extracting data from enterprise class ERP systems including SAP/APO, Oracle, and JDE.
- Experience with connection functionality to SAP (through BAPI / RFC), databases, files, web, SOAP.
- Experience working with relational databases and JavaScript.
- Experience working with Web Services / REST APIs.
Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.
Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and these are some of the perks and benefits we created for our team:
- Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs and training and career development
- Recognition programs and referral rewards
- Hackathons
Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.
Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.
