What are the responsibilities and job description for the Sr. Customer Collaboration Analyst position at KIND Snacks?

Who are we?

Since Day 1, KIND has had a vision for a kinder and healthier world. A world in which people never have to choose between what tastes good, feels good, and does good when it comes to their snacking.

Our iconic KIND® bars - made with real, recognizable ingredients - sparked the growth of an entirely new healthy snacking category back in 2004. Now, KIND has a family of more than 80 snacks that offer solutions for a variety of occasions. All of KIND's products lead with a nutrient-dense first ingredient - like nuts or whole grains - and do not contain genetically engineered ingredients, sugar alcohols or artificial sweeteners.

We're looking for passionate collaborators to help us become the foremost leader in health & wellness and positively impact society along the way. If you're looking to be a part of an inspiring, energetic and entrepreneurial environment, you've found the right place.

What you'll do

This role is responsible for working cross-functionally with Sales & Supply Chain to ensure KIND is successful with each retailer. You will manage customer specific dashboards and reporting requirements, including inventory management and customer scorecards. You will then work with the Sales and Operations teams to effectively meet Customer specific requirements. In this role you will drive best in class service levels by monitoring priority customer programs, including innovation launches and promotional activities.

Must reside in the following states with ability to commute : New York Metro Market (NY, NJ, PA); Bentonville (AR), High Point (NC)

Essential Functions and Responsibilities :

Advanced analytical skills that will create tools to enhance current system reporting to identify gaps and improve work processes.
Develop collaborative relationships with Sales and assigned Customers to drive improvement of KIND Sales and Operations priorities.
Responsible for monitoring and analyzing Sales, Forecast, Orders and Inventory both internal and from the customer to identify the best inventory management for on shelf availability.
Work closely with customers and cross-functional teams to ensure inventory accuracy and availability to meet customer demand
Fully understand the impact of allocation, analyze impacts on demand and communicate to planning while working with Sales to reduce any negative service gaps.
Communication of Key Customer inventory levels to the organization along with explanation of variables
Collaborate with the customer on key demand and promotional periods to improve execution at the retail level.

What you'll bring to KIND

3 years Supply Chain related experience (CPG preferred) with knowledge of End to End Supply Chain (Operations, Logistics and Planning)

Understanding of Integrated Business Planning and Forecasting

Knowledge or experience of Customer Ways of Working

Proven track record of delivering results through cross-functional partnerships

Ability to be a change agent within the organization and be a voice of best practices

Strong understanding of the value of on shelf availability

Strong computer acumen and must be proficient in Microsoft office applications with emphasis on Excel, Word, and Outlook. Experience with ERP systems (JDE, SAP, SAGE, Process Pro) is preferable

You are...

Curious and insatiable with your drive to achieve, learn and seek improvement

Someone who possess excellent organizational and time management skills

A problem solver, flexible and forward thinking with a creative and solution orientated approach

Detailed oriented and an ability to multi-task

A team player with motivation and enthusiasm

A problem solver with effective communication to collaborate

Genuine in your desire to help make the world a kinder place, committing to always spreading and celebrating kindness

Must be an involved business partner. Take ownership while exercising good judgment

Able to stand alone even when driving an unpopular decision

You have...

Bachelor's degree is required or 3 years of equivalent experience working for an organization in a supply chain operations, sales or trade planning position (CPG experience preferred)

Must have the ability to prioritize and manage multiple tasks and activities

Must take initiative and be self-directed

Team player

Proven ability to work in a fast-paced environment

Must have strong verbal and written communication skills

Must be an involved business partner. Take ownership while exercising good judgment

Strong Systems aptitude and must be proficient in Microsoft office applications with emphasis on Excel, Word, and Outlook. Experience with ERP system is preferable

High level of enthusiasm and commitment to excellence

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $74,500.00 - $103,500.00 . Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.

What KIND offers

401(K) or RRSP's with generous company match

Flexible Paid Time Off. Choose what works best for you, including summer hours. Paid parental leave.

Excellent health, dental & vision insurance, with options to fit you & your family's needs

Company paid disability and life insurance to provide income protection

Your health is important! Our wellness strategy focuses on mental and physical wellbeing via programs like Employee Assistance Program, a wellness subsidy, healthy food options and gym facility in HQ.

Casual office dress code- feel free to wear your KIND gear

Stock up on your favorite KIND bars to share with your family & friends, through a quarterly voucher

Training & tuition reimbursement program, because continuing to learn matters and we support your development

A dynamic, ambitious, fun and KIND work environment

Charitable Donation Matching : KIND matches your charitable donations up to $1000 annually through our donation matching portal.

At KIND, we are committed to an inclusive workplace where diversity in all its forms is championed. KIND is proud to be an equal opportunity workplace, and we are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you require special accommodation, please let us know.

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Salary : $74,500 - $103,500

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