What are the responsibilities and job description for the Tech Services Manager - Tucson, AZ or Phoenix, AZ position at Kinder Morgan, Inc.?
Position Description
Manage technical support for all Division 1 assets to ensure the safe, efficient, and reliable operation of relevant equipment and systems. Direct and manage all Division 1 technical support personnel which consists of four measurement groups, three corrosion groups, and one mechanical services group. There is also one administrative support position that reports directly to the Manager. Total approved headcount is 50. In addition to employee performance, training, and development, the Manager is responsible for regulatory and O&M compliance as applicable to Tech. Services activities, and budget/forecast for all Division 1 technical support RC’s. The approximate annual sustaining capital budget is $10MM -$12MM and Maint. Project budget (9840 projects) is $3MM - $5MM. The Technical Manager will also provide technical support for other Division projects. The successful candidate may base their work location in the Division Office (Tucson, AZ) or Phoenix Area (Phoenix, AZ) office.
Essential Duties & Responsibilities
Position Requirements
EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Manage technical support for all Division 1 assets to ensure the safe, efficient, and reliable operation of relevant equipment and systems. Direct and manage all Division 1 technical support personnel which consists of four measurement groups, three corrosion groups, and one mechanical services group. There is also one administrative support position that reports directly to the Manager. Total approved headcount is 50. In addition to employee performance, training, and development, the Manager is responsible for regulatory and O&M compliance as applicable to Tech. Services activities, and budget/forecast for all Division 1 technical support RC’s. The approximate annual sustaining capital budget is $10MM -$12MM and Maint. Project budget (9840 projects) is $3MM - $5MM. The Technical Manager will also provide technical support for other Division projects. The successful candidate may base their work location in the Division Office (Tucson, AZ) or Phoenix Area (Phoenix, AZ) office.
Essential Duties & Responsibilities
- Oversees the Measurement, Corrosion and Mechanical Technical teams supporting the operation and maintenance of facilities.
- Ensures the implementation and enforcement of all company guidelines, policies and procedures.
- Makes recommendations to Management regarding changes to such guidelines, policies & procedures, as necessary to achieve target goals.
- Set the objectives for the preparation of the operating and capital budgets for area of responsibility within the Division and reviews the status of monthly forecasting.
- Reviews progress and directs changes in priorities and schedules as needed to assure work is completed in an efficient and timely manner. Participates in the selection/promotion of staff, salary change considerations, and disciplinary matters and conducts performance evaluations.
- Develops short and long-term reliability related plans, goals and objectives within the Division operations.
- Remains current on developments in the field, including updates to Gas Control.
- Coordinates department services with other departments, governmental agencies, and customers.
- Ensures current security measures protect company assets while preserving the safety of the general public, customers, and company personnel.
- Coordinates/participates in the design and construction of new facilities and replacement or repair of existing facilities with various team leaders.
- Interacts with customers, as needed, to coordinate operations and construction activities.
- Identify, report, and correct safety and environmental concerns.
- Oversees general pipeline maintenance and DOT compliance activities within the area of responsibility.
- Review Management of Change (MOC) activities within the Division.
- Responsible for all efforts relative to the management of Lost and Unaccounted for Gas (L&U)
- May perform other related duties as assigned.
Position Requirements
- Bachelor’s degree in Engineering or in a technical field or ten years of equivalent skills and experience in the natural gas industry.
- Must possess and maintain a valid driver’s license and driving record satisfactory to the Company and its insurers.
- Must have working knowledge of PHMSA and OSHA regulations.
- Has a solid understanding of business objectives and implements projects and ideas that significantly impact cash flow.
- Outlines project requirements and monitors progress to ensure the objectives are being met.
- Strong verbal and written communications skills (able to communicate effectively with individuals at all levels of the organization, governmental regulators, customers and the public).
- Strong leadership and listening skills.
- Ability to organize and prioritize daily work with effective documentation
- Must be able to maintain strict confidentiality.
- Strong customer focus in dealing with engineering, field operations, other internal and external groups.
- Intermediate computer skills (knowledge of MS Office, various operation systems and other company software) and for the purpose of word processing, spreadsheets and analysis, tracking results and presentations.
- Effective personnel management skills, especially strong delegation skills.
- Must be able to work with a team, take direction from supervisor(s), adhere to required work schedules, focus attention on details and follow work rules.
- Strong commitment to safety and have active participation in the safety program.
- Must have general understanding of how corporate policies, procedures, practices and processes relate to Gas Transmission operations and associated business units.
- Strong analytical skills and logical thought processes, with the ability to identify and resolve complex issues.
- Must be able to work outdoors in adverse weather conditions, climb vertical access ladders and stairwells, and to see, hear, walk and talk effectively with or without accommodations.
- Occasional callouts and emergencies after regular business hours as part of the management team.
- Required to carry a cell phone and be available to respond during working and non-working hours.
- Approximately 30% travel.
- Knowledge of the company procedures (internal candidates) and government regulations relevant to pipeline operations.
- Work experience in natural gas industry instrumentation, electronics, and control systems.
- Understanding of process controls and gas processing fundamentals.
- Knowledge and experience in safe handling practices of flammable gases, liquids and high-pressure systems.
- Knowledge and experience with high pressure gas, processing equipment, pumps and reciprocating or gas turbine engines and compressors.
EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
