Demo

Clinic Patient Access Rep

Kindred Healthcare Inc.
Lewiston, ID Other
POSTED ON 3/25/2025
AVAILABLE BEFORE 5/24/2025

POSITION SUMMARY

Assists in coordinating the activities between scheduling, insurance verifi cation and pre-certification . Collaborates with a variety of personnel and departments to ensure smooth clinic operations .

PRIMARY DUTIES :

  • Pre-registers/registers patients with accurate patient demographic, financial data. Upon registration, address co-pay, co-insurance, for scheduled appointment/procedure, etc.
  • Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
  • Stays current with insurance requirements.
  • Responds to customer's inquiries in a timely and professional manner.
  • Assists with departmental coverage as needed.
  • Manages daily appointment schedules which may include reminder calls and calling all referrals.
  • Collects co-pays and perform co-pay reconciliation.
  • Responsible for scanning and accurately placing documents, results, into the patient electronic medical record.
  • Responsible for reviewing the patient electronic medical record in advance of patient appointment to assure that all required documents are in place.
  • Establishes priorities and accomplishes task in a timely manner .
  • Performs other duties as assigned.

WORKING CONDITIONS

Must possess appropriate knowledge/skill to work in environment where there is potential for contact with communicable diseases, odors, fumes and other biohazards . Possess ability to communicate verbally and in writing; hearing adequate to respond appropriately to phone, equipment, alarms, etc.

GENERAL POSITION INFORMATION

The position is essential for the functioning of the St Joseph Medical Group . The work load is generated by the number of patients the providers encounter each day . Requires ability to make decisions and judgments based on knowledge and experience.


Qualifications

EDUCATION & EXPERIENCE

Required:

  • One year customer service experience.

  • Experience using Microsoft Office applications, including Word, Excel and Outlook.

Preferred:

  • High School Diploma/GED diploma .

  • One year of medical office or related experience.

  • Demonstrated knowledge of Medical Terminology and CPT/ICD9 coding.

  • Knowledge of in surance process and regulations.



Job: Accounting/Finance
Primary Location: ID-Lewiston-St. Joseph Reg Med Ctr
Organization: 0438 - St. Joseph Reg Med Ctr
Shift: Day

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