Unit Nurse Manager - LPN

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary:

The Unit Manager coordinates, manages, evaluates, and is accountable for 24-hour patient care activities, nursing personnel and unit operations on a designated unit.

Essential Functions:

• Sets objectives and standards for the nursing unit
• Oversees direct care activities to assure that care delivery is consistent with evidenced-based practice and center policies and procedures
• Assures that unit practices are consistent with professional nursing standards, regulatory and HIPAA requirements
• Assures patient assessments and care plans are developed, implemented, reviewed and revised as necessary and in compliance with regulatory and other standards
• Assures that physicians’ orders are current, accurately transcribed, signed and communicated to unit nursing personnel and other clinical disciplines
• Assures documentation and investigation of incidents and accidents, monitors for accuracy and compliance
• Collaborates with medical staff for the efficient, timely and accurate delivery of medical services and reports
• Develops, supports, participates in and implements performance improvement activities for the unit in collaboration with the center’s Performance Improvement Committee
• Monitors and evaluates quality measures using real time data
• Conducts root cause analysis of quality indicators/quality measures that deviate from acceptable standards; identifies patterns and trends; develops plans to achieve desired outcomes
• Evaluates patient’s status and unit(s) activities at the beginning of the shift and assures appropriate levels of nursing staff are available to provide care based on acceptable standards of nursing practice. Monitors work schedules to ensure adequate coverage
• Monitors staff adherence to organizational policies (e.g. absenteeism, dress code)
• Conducts unit meetings with nursing staff in conjunction with the DON
• Communicates information and changes in center policies and procedures to unit staff
• Counsels, educates, and coaches employees
• Makes recommendations and participates in the hiring, transfer, promotion, and termination of nursing department personnel; participates in recruitment and retention programs
• Assures appropriate amount and condition of equipment and supplies are available
• Completes audits of the medication carts and medication rooms as designated by Performance Improvement schedule
• Monitors and evaluates infection control practices in collaborating with the center’s designated infection control preventionist
• Investigates, recommends, implements and evaluates cost-effective practices for the unit
• Participates on center committees
• Maintains positive working relationships between nursing and other departments
• Completes and maintains accurate, timely records and reports as needed
• Maintains competencies and improves knowledge and skills through continued learning and continuing education activities
• Adheres to professional code of ethics
• Collaborates with the health care community for the portability of patient information
• Performs and/or coordinates patient assessment
• Participates in the development of patient care plans
• Communicates assessment and care plan information to staff
• Evaluates patients’ status and appropriateness of care activities
• Coordinates and communicates information about care with patients and families/significant others
• Communicates with all shift personnel to assure continuity of care
• Reacts decisively and quickly in clinical emergencies, including cardiopulmonary resuscitation
• Reports changes in patients’ status to the physician and RN Shift Supervisor/ADON/DON
• Identifies the need for and recommends special care activities and programs for patients
• Provides direct care as needed
• Assures patients’ rights are protected
• Performs quality medical record audits to assure accurate and timely documentation of patient care and services
• Identifies staff development needs of unit staff
• Collaborates with Staff Development Coordinator in planning, teaching and evaluating educational activities
• Provides instruction and participates in orientation program for new employees

Knowledge/Skills/Abilities/Expectations

• Work efforts reflect a passion for exceeding customer expectations
• Solicits patient feedback to understand their needs and the needs of the community. Advocates for Service Excellence within the Center and influences others to take action
• Displays responsibility by taking ownership of quality care. Shows dedication to enriching the lives of our patients through empathy and compassion
• Exhibits a commitment to results by looking for and recommending/implementing process improvements
• Demonstrates commitment to interpersonal excellence through professional greetings, proper telephone etiquette, common courtesy, a professional attitude and appearance
• Enriches the Center culture by having fun
• Recognizes the benefits of team collaboration. Shows respect for fellow employees by working together to get the job done
• Effectively addresses customer concerns and resolves conflict in a manner that is fair to all
• Approximate percent of time required to travel: 0-10%
• Must read, write and speak fluent English
• Must have good and regular attendance
• Performs other related duties as assigned

Education:

• Graduate of an accredited school of nursing

Licenses/Certifications:

• Current LPN/LVN licensure in the state employed
• BLS certification
• ALS certification preferred
• IV certification preferred.

Experience:

• At least two years of nursing experience with at least one year of supervisory experience in a long-term care center preferred