What are the responsibilities and job description for the Team Leader - Kindred Oak Park Mall position at Kindred?
Reports To:Store Manager
POSITION SUMMARY
The purpose of this position is to serve clients as well as new customers and foster relationships to increase sales.
PRIMARY ACCOUNTABILITIES
- Open the store or close the store.
- Foster relationships with Sales Associates/Support Staff and assist in training them by education on process, tools, and technology.
- Build positive team relationships.
- Demonstrate ownership, accountability, and initiative
- Handle any customer service issues in a positive manner.
- Ensure the security and privacy of all customer and vendor information.
- Greet customers in a timely professional and engaging manner.
- Incorporate product knowledge in the selling process.
- Provide the best customer service possible.
- Promote Kindred by informing customers of clients of any sales or upcoming events.
- Assist and delegate general housekeeping duties.
- Provide stock support when necessary including facilitating transfers and holds.
ESSENTIAL FUNCTIONS/ KEY COMPETENCIES
- Provides timely and constructive feedback to supervisor.
- Interfaces with all levels of management and associates in a manner that promotes mutual respect.
- Receives feedback in an open and receptive manner and able to modify as necessary.
- Takes ownership of self development.
- Drive store volume and enhance customer experience with a focus on service.
- Can self assess and course correct.
- Operates business profitably and minimizes potential for loss.
POSITION REQUIREMENTS
- A combination of education and experience sufficient to successfully perform essential functions of the job.
- Previous retail experience required.
- Strong verbal, written, and communication skills.
- Ability to perform effective selling techniques to achieve sale and repeat business.
- Ability to communicate effectively in order to relay product knowledge and services.
- Strong eye for fashion.
- Ability to perform effective selling techniques to achieve sale and repeat business.
- Basic computer skills.
- Ability to work a flexible schedule including evenings, holidays, and weekends.
- Ability to actively work the sales floor.
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Ability to Commute:
- Overland Park, KS 66214 (Required)
Work Location: In person
Salary : $14 - $16
