What are the responsibilities and job description for the Mgr., Retail Services - Warner Center, CA position at Kinecta Federal Credit Union?
GENERAL SUMMARY :
The Mgr., Retail Services is responsible for overseeing the assigned Member Service Center; the overall success and growth for assigned Member Service Center; acting as the relationship manager for existing members and providing them with continuing financial advice as appropriate, determining member's loan and deposit needs and deepening existing member relationships; directing the staff at assigned MSC and attaining maximum MSC productivity, member service and new business development objectives. This individual is responsible for the profitability of the assigned branch and will need to monitor, track and create activities to drive positive profitability. The position is also ultimately responsible for meeting all compliance and audit requirements.
NATURE AND SCOPE OF POSITION :
The Mgr., Retail Services position is at the management level and reports to the Regional Director of Retail Services in assigned area. The position works with a minimal amount of supervision and direction and is authorized to take reasonable actions necessary to carry out the assigned responsibilities of the position, provided that such action is consistent with cost-effective practices and is consistent with the policy and procedures Kinecta Federal Credit Union in general.
SUPERVISORY RESPONSIBILITIES :
The position will be responsible for providing employees timely, candid, and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding high performing employees.
The following positions typically report to the Mgr., Retail Service :
- Assistant Retail Services Manager
- Personal Financial Advisor I, II, III, IV.
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ESSENTIAL DUTIES AND RESPONSIBILITIES :
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