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Patient Care Representative - Sioux Falls, SD

Kinex Medical, LLC
Sioux Falls, SD Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 7/23/2025

PATIENT CARE REPRESENTATIVE

J*_ob Description*_

Do you love variety in your day, flexibility with your schedule and seeing new places daily? Our Patient Care Representative position might be the perfect fit for you!

Kinex Medical is an innovative and leading distributor of durable medical equipment and supplies that services patients with orthopedic and post-surgical rehab products. Our headquarters is located in Waukesha, WI but we have distributors that span across the country. We are seeking a qualified individual in the Sioux Falls area to assist patients and individuals with the setup, delivery, and retrieval of our equipment and products. Our patients have either undergone orthopedic surgery or have sustained an injury resulting in the need for our care.

You will work directly with our patients to setup rental equipment, clean and test the equipment and perform light service/repair basics on some equipment. As needed, you may also be required to retrieve equipment from hospitals, patient homes and other facilities.

Work experience in the medical industry is helpful but not required. Knowledge of medical equipment and/or orthopedics is a plus. .

Applicant must be self-motivated, enthusiastic, personable, dependable, and professional. Strong interpersonal communication skills, conflict resolution skills and computer skills are a must. Candidate must also have a valid driver’s license and a reliable vehicle. The position requires driving to service the Sioux Falls area.

Physical Demands:

· Ability to walk, bend, stand and reach constantly during a work day

· Requires the ability to regularly lift and/or move 30lbs and occasionally lift and/or move more.

Responsibilities:

· Appropriately and completely fill out all necessary paperwork

· Adhere to all safety regulations, OSHA, universal precautions, and infection control

· Participate in cross training as needed

· All other tasks as assigned by the Manager(s) or Owner(s)

Professional Approach:

· Display on time attendance and dependability

· Maintain the company’s image and reputation at the highest level possible

· Conduct oneself in a professional and ethical manner

· Maintain a professional appearance

· Maintain a positive and compassionate attitude

· Treat all information and data with appropriate confidentiality and security

· Work effectively as a team member

· Be able to positively resolve conflicts

Equal Opportunity: It is the policy of the Company that no person may be illegally discriminated against in applying for employment or in employment. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training, and other personnel actions involving persons in all job titles and shall occur without regard to creed, race, color, religion, sex, age, national origin, ancestry, arrest record, disability, genetic information, military status/service, membership in the National Guard, state defense force or any other reserve component of the military forces (either state or the United States), political affiliation, declining to attend a meeting or to participate in any communication about religious matters or political matters, marital status, sexual orientation, gender or gender identity or the authorized use of family or medical leave or worker's compensation benefits, genetic information, pregnancy or any other factor prohibited by state or federal law.

Kinex Medical operates in several states throughout the U.S. State law may require additional protected characteristics; please check the Equal Employment Opportunity section in the state addendum that aligns with the employee’s work location. Our Company is committed to following any additional state requirements regarding this topic.

Reasonable accommodations shall be made for qualified individuals with a disability unless such accommodations would impose an undue hardship on the Company. A reasonable accommodation is a change or adjustment to job duties or work environment that permits a qualified applicant or employee with a disability to perform the essential functions of a position or enjoy the benefits and privileges of employment compared to those enjoyed by employees without disabilities.

Job Type: Full-time

COVID-19 considerations:
To protect our Employees against COVID and other transmittable illnesses, we provide PPE (personal protective equipment) to all field individuals, health check in for all employees, procedures/protocols and field instructions designed to reduce exposure.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • Are you interested in setting up medical equipment in patient's homes?

License/Certification:

  • Driver's License (Required)

Work Location: On the road

Salary : $40,000

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