Retail Supply Chain Planner

Meet Us: King Arthur Baking Company is an award-winning, audience-leading baking company with a strategic vision to be the resource for baking education and inspiration.  Through traditional and new media, in-person and virtual education, we strive to be a leader in helping novice and expert bakers alike.  We're not going anywhere - we've been part of the family since 1790. We work to build stronger communities and increase access and the connection to real foods. We take pride in our responsible sourcing and our "never bleached" guarantee. And we work closely with farmers, millers, and suppliers in a continued commitment toward sustainability. Our wheat flour is grown and milled right here in the United States. Flour this good uses only the purest ingredients, free from GMOs.  As a founding B Corporation, we are committed to using the power of business as a force for social and environmental good. We believe every employee's contributions make our company what it is: vibrant, successful, and committed to spreading the joy of baking. We are a welcoming and inclusive 100% employee-owned company.

The Position:  The Retail Supply Chain Planner is responsible for overseeing and optimizing the end-to-end supply chain processes within our retail environments. This person plays a pivotal role in creating value for our growing retail footprint through development and management of scalable solutions to ensure the right product is in the right place and at the right time. This includes managing inventory, pricing accuracy, procurement of directly delivered goods, distribution and logistics to ensure efficient, cost-effective delivery of goods to retail stores. This position is responsible for ensuring that all inventory adjustments, error queues, and other operational financial issues are researched and reconciled to maintain the highest level of inventory accuracy within a King Arthur Baking retail location, temporary or permanent. The planner will work closely with vendors, 3PLs, suppliers, and internal teams to maintain seamless operations and meet retail sales demand.

The Benefits: Yes, we have the regular "stuff" - medical, dental, vision, company paid short- and long-term disability, life insurance, paid parental leave, paid time off to rest, paid holidays to have fun, a 401(K) with a company match. But here's what makes us different: 40 paid volunteer hours a year, profit sharing*, participation in the Employee Stock Ownership Plan (ESOP)* and knowing that those working with you are dedicated and engaged co-employee owners that believe in you and your extraordinary abilities to move us all forward.  

The Location: Hybrid combining working from home, and onsite in Norwich, VT roughly one day per week. Ideal candidates will be located within a 2–3-hour drive of our offices.

Essential Duties And Responsibilities

Inventory Management:

• Ownership of SAP S/4HANA transaction processing includes and is not limited to conversion of MRP planned stock transfer and purchase orders and inbounding of goods receipts to our retail locations
• Monitor and manage stock turnover, minimizing overstock and stockouts.
• Monitor, perform and validate inventory adjustments
• Manage min/max settings in support of retail merchandising strategy and balancing demand forecasts
• With Store leadership, maintain pricing accuracy in multi-unit retail environments
• Ensure retail only products not in 3PL network are ordered and delivered as needed
• Produce aged inventory reports by location that support price reduction recommendations
• Initiate cycle count process instore as needed
  
  

Vendor and Supplier Relations:

• Build and maintain strong relationships with suppliers, vendors, and logistics partners to ensure high-quality products and timely deliveries.
• In conjunction with distribution and logistics teams, evaluate and monitor 3PL performance specific to retail restock and resolve issues related to supply chain delays or quality concerns.
  
  

Retail Supply Chain Strategy and Planning:

• Execute retail supply chain strategies that align with retail business goals, ensuring timely product availability and cost efficiency.
• Collaborate with other departments (retail sales, marketing, operations, demand planning, finance) to understand demand forecasts and plan retail supply chain activities accordingly.
• Identify potential risks in the retail supply chain, including 3PL supply disruptions, supplier failures, or logistics issues.
• Develop and implement contingency plans to address potential retail delivery interruptions
  
  

Logistics and Distribution:

• In partnership with DC Operations, oversee the transportation, warehousing, and distribution functions to ensure products are delivered on time and in good condition.
• Manage the coordination of shipments, both inbound and outbound, ensuring timely arrival and proper documentation.
  
  

Process Improvement:

• Implement process improvements to increase retail supply chain efficiency, reduce lead times, and lower costs.
• Leverage technology and data analytics tools to monitor and analyze retail supply chain performance and make data-driven decisions.
  
  

Collaboration and Cross-functional Communication:

• Be first line of communication and collaboration for retail store leadership on all things inventory and product flow
• Work closely with retail and distribution operations and sales teams to ensure alignment of product availability and delivery schedules.
• Collaborate with marketing teams to understand promotional activities and adjust retail supply chain plans to support these campaigns.
• Communicate regularly with senior management on retail supply chain performance, risks, and opportunities.
  
  

Experience And Education

• 3 years of experience in supply chain management, logistics, or procurement, with at least 2 years in a retail planning role including warehouse operations and transportation logistics
• Proven experience in executing supply chain processes, managing inventory, and overseeing logistics operations. Excellent negotiation, communication, and relationship-building skills.
• Strong proficiency in technology use including SAP S/4HANA, Microsoft Suite applications and data analytics tools.
• Noted in competencies Noted in competencies Knowledge of industry regulations, compliance standards, and best practices
• We value those who can demonstrate capability and articulate how prior experiences will help them effectively transition into this role
  
  

Competencies

• Inventory & Supply Chain Management. Ability to utilize SAP S/4HANA for MRP planning, stock transfers, and inventory transactions to analyze stock turnover and prevent overstock/stockouts. Managing inventory adjustments, min/max settings, and aged inventory reporting.
• Analytical & Data-Driven Decision Making. Ability to use data analytics to optimize inventory levels and forecast demand. Skill in assessing supply chain risks and developing contingency plans. Ability to leverage technology to improve inventory accuracy and reduce costs. Thinks and acts strategically
• Vendor & Stakeholder Collaboration. Strong ability to build relationships with suppliers, logistics teams, and store leadership. Experience coordinating with 3PL providers and addressing supply disruptions. Cross-functional collaboration with finance, sales, and marketing to align supply chain needs.
• Logistics & Process Optimization. Knowledge of transportation, warehousing, and distribution best practices. Ability to improve supply chain efficiency and reduce lead times/costs.
• Communication & Problem-Solving. Strong ability to communicate both written and verbal supply chain performance, risks, and improvements. Problem-solving mindset to address supply chain challenges and implement solutions. Manage multiple priorities in a dynamic environment
  
  

Physical Requirements/Work Environment/Safety

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• This role consistently uses standard office equipment such as computers and phones.
• Ability to work at a computer for extended periods of time.
  
  

Work Environment

• Indoors, a normal office environment with little exposure to excessive noise, dust, or temperature changes. This role operates in a professional office environment where most work is performed at a desk. Remote work environment that meets KAB standards for work.
  
  

Safety

• Understands that safety is the responsibility of everyone at the organization and is responsible for adhering to/providing work in a safe and ergonomic manner, identifying unsafe conditions and correcting conditions immediately or reporting them promptly.
• Participates in safety and compliance training and safety and health programs.
  
  

Supervision

• No
  
  

Travel

• N/A
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

It is the responsibility of every employee to contribute to a positive and safe work environment through cooperative and professional interactions with co-workers, customers, and vendors. As a proud Benefit Corporation, King Arthur Baking expects our employees to adhere to company-wide green norms and remain educated on company impact campaigns.

There's room at our table for you!  Apply today.

Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors protected by law. King Arthur Baking provides reasonable accommodation to qualified individuals with disabilities to allow them to participate in both the application process and during employment. Such individuals are encouraged to seek accommodations to allow them to apply for a position, participate in the application process, and meet the essential functions and requirements of the position.

• Amounts vary based on achievement of financial targets. Participation based on hire date and program entry date.