Courthouse Screener

Summary An image without descriptionThe Security Screener position is a great opportunity to become part of the King County Sheriff's Office team! If you have a passion for customer service, public service, public safety, and working in a team environment, where every day brings new challenges, this may be the job for you. Security Screeners are tasked with the important role of keeping the building occupants safe while establishing the tone of everyone's visit. The Court Protective Services Unit (CPU) is part of the Technical Services Division (TSD) and is comprised of 3 Sergeants, 36 Marshal positions and 35 noncommissioned Security Screeners. The CPU operates Monday-Friday with weekends and King County recognized holidays off between the hours of 6am and 5pm. Hours of operation vary at each of the 12 work sites. An image without description Security Screeners serve in the following locations: King County Courthouse, Seattle Youth Services Center, Seattle Harborview Mental Health Court, Seattle Washington State Court of Appeals, Seattle Maleng Regional Justice Center, Kent Bellevue District Court Issaquah District Court Shoreline District Court Burien District Court Redmond District Court Vashon District Court (staffed 1x/month) Auburn District Court Other locations as assigned. Work Schedule: This position is not exempt from the provisions of the Fair Labor Standards Act and is overtime eligible with prior approval. Typical work hours are 40 hours per week, Monday through Friday. Multiple shifts occur within 6:00 AM - 5:00 PM and locations will vary across King County facilities. Incumbents must be able to fill various shifts and locations as needed. Additional hours may be available upon supervisor's approval. Job Duties Candidates must be able to demonstrate a desire to serve the public and work with diverse populations. Competitive candidates will have the experience or ability to execute the following duties: Operate electronic walk-through metal detectors and hand-held metal detectors, police portable radios, fire extinguishers during emergencies, x-ray machine to screen handbags/briefcases and other parcels for prohibited items. Candidates must be able to demonstrate a desire to serve the public and work with diverse populations. Perform visual searches of bags, briefcases and other carry-in items for prohibited items. Use interpersonal skills and directive behaviors, when needed, to ensure the security screening procedures are followed by all individuals. Assess situations, call for assistance from security staff and/or local police when needed, respond to requests for first aid. Interact and communicate with the general public, including those with limited or nonspeaking English proficiency, individuals who may be confrontational and/or argumentative. Provide information, direction, and assistance to the public. Prepare and maintain legible activity logs. Perform other duties as assigned. Experience, Qualifications, Knowledge, Skills We are looking for candidates with the following minimum requirements: Demonstrated proficiency in communicating with diverse people using the following skills and abilities: Interpersonal and professional communication skills (both oral and written), including the ability to write clear and accurate activity logs, incident reports and related documents, remain calm under stress and in emergency situations, deal effectively with the public in emotional and confrontational situations. Demonstrated aptitude for detecting potential problems and preventing escalation. Ability to verbally describe procedures, articles, and events and to express ideas effectively and clearly. Ability to successfully complete training in the effective and safe operation of screening devices. Skill in directing the public during emergency situations. Experience in providing and delivering consistent and effective customer service. Experience and skill in responding to people of varied ethnic and social backgrounds, including those who may suffer from mental, emotional, or physical disabilities. Able to use computer software applications including Microsoft Office and Office products. Skill in establishing and maintaining effective, cooperative working relationships with security and police staff and other county employees. Highly Desirable Qualifications: One or more years in a customer facing service position. Knowledge of appropriate methods for operating security screening equipment and properly identifying prohibited items. Demonstrated experience in interacting with people of varied ethnic and social backgrounds, to include those who may suffer from mental or emotional stress; Experience working in a security role. Necessary Special Requirements: With or without reasonable accommodation, the physical and mental requirements of this position include frequent sitting, standing and walking, which may be required for long periods of time and exposure to various temperature changes near building entrances. Must successfully complete First Aid and CPR training. Washington State Driver's License or ability to travel to King County locations in a timely manner. You must have access to reliable transportation and the ability to get to any of the locations mentioned previously. You may need to travel and provide coverage any of the locations on an as needed basis.

Salary : $54,000 - $68,000