What are the responsibilities and job description for the Chief of Strategy and Operations position at King County Sheriff's Office?

The Department of Community and Human Services (DCHS)Housing and Community Development (HCD) Division is recruiting for a

Chief of Strategy and Operations

Strategic Planning Manager II

to join the HCD Executive Leadership Team and will report to the HCD Director. The CSOO is a highly strategic and experienced leader responsible for managing administrative operations of the division, supervising at least one to two staff, and providing operational support to division leadership, including developing and leading communication and Community Engagement strategies through partnerships with Department teams. In this role, the CSOO collaborates closely with HCD leadership to provide oversight and leadership across fiscal, human resources, and other administrative operations. This role will also be responsible for developing policies, procedures , and otherwise developing or improving administrative and operational infrastructure for the division.

HCD is one of five Divisions within DCHS. Its mission is to increase housing stability and develop strong communities while committing to being an anti-racist division and collaborating with partners to implement solutions helping historically excluded and systemically marginalized people. The division manages a biennium budget of approximately $800 million dollars with over 80 staff that work on a variety of projects, including housing policy and planning, capital development and preservation, housing stability and homelessness prevention and the Health Through Housing Initiative

DCHS’s mission is to provide equitable opportunities for people to be healthy, happy, self-reliant, and connected to community. The department values diverse perspectives and life experiences and encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

SCOPE OF JOB DUTIES – To be considered minimally qualified, applicants must demonstrate a background that provides the knowledge, skill, and ability to :

Build and maintain effective working relationships with Division staff, department leadership, County Executive staff, and other County departments.
Lead Division’s implementation of key initiatives and projects such as monthly, quarterly, and annual Division deliverable tracking.
Lead and promote internal policies and standard operating practices for physical and digital record management, while incorporating culture change around the appropriate use of King County’s modern workplace tools (Microsoft Teams, SharePoint, OneDrive and associated tools).
Under direction from the HCDD Director, lead and manage the Division’s staffing needs and budget planning.
Collaborate with the Division’s fiscal leaders to create, standardize, and implement fiscal tracking tools to support the administration of deliverables and goals.
Coordinate with DCHS HR and / or King County Office of Labor Relations and Union Representatives regarding HCDD personnel investigations, grievances, or appeals.
Manage the annual performance evaluation process for the Division, including developing internal timelines for Division performance appraisal review and completion, monitoring completion of performance evaluations, and training new managers on how to complete performance evaluations.
Supervise at least one to two staff (this may increase at the direction of the HCDD Director).
Implement equity and social justice principles and practices, understanding the effects of place-, race-, policy- and systems-based inequities.
Provide leadership and support to Division’s managers with implementing new and existing standard operating procedure and policies.
Ensure that Division plans, reports, or documents submitted to the DCHS Director’s Office and other partners are accurate and completed in a timely manner.
Act on behalf of the HCDD Director to lead implementation of complex, interdivisional, and cross department projects of strategic importance.
Represent HCDD at selected external meetings and the Department’s internal systems meeting and provide following through as necessary as assigned by the Director.
Perform other related duties as assigned as indicated by HCDD’s Director and Deputy Director.

Minimum Qualifications :

At least three years of senior leadership experience with oversight across the finance, human resources, administrative and operations functions in either a corporate, non-profit or government setting.

A strategic thinker who can navigate ambiguity and has the ability to balance competing priorities, complex situations, and tight deadlines.

Demonstrated experience managing and overseeing programs and projects within finance, human resources, or administrative functions.

Thorough knowledge of financial analysis and reporting techniques , human resources, and risk management planning.

Demonstrated experience incorporating equity, racial and social justice approaches into organizational functions and reviewing policy and practices for equity impacts.

Very strong ability to quickly evaluate complex issues and identify multiple options for resolution . Strong demonstrated problem-solving skills ; ability to scope solutions based on knowledge of available resources and timelines. Able to ask questions, gather information, evaluate options, and make decisions with integrity.

Demonstrated experience in coaching staff and leading cross functional teams as well as the ability to motivate and inspire others and solve problems in a consultative manner.

Have energy, drive, and passion for continuous improvement , both personal and at an organizational level.

A dynamic, proactive, inclusive, open, and decisive leadership style who prioritizes developing staff.

Leadership skills required to define and clearly communicate HCD’s vision and infuse innovative and fresh perspectives in functional operations under the oversight of this position.

Experience translating strategic vision into operational success , experience setting and measuring performance against targets within a complex and evolving operational environment.

The ability to quickly adapt plans as new opportunities and challenges emerge using advanced problem solving and process improvement skills.

Ability to design and oversee equitable, efficient, effective policies and operation , including experience with budgeting, project management, staffing, meeting facilitation, workflow and process improvement.

Experience with creating tools to collect and portray organizational financial and programmatic tracking data for strategy setting with presentation of detail data analysis.

Ability to coordinate, schedule and facilitate effective and efficient meetings and follow through on action items to ensure completion.

Demonstrated experience working with a variety of individuals with diverse backgrounds

Excellent verbal, written, and interpersonal communication skills with the ability to communicate in politically sensitive manner, clearly express division goals and objectives, and establish mechanisms and encourage the constant exchange of ideas and information up, down, and across an organization.

High level of knowledge, competency, and experience with Modern Workplace tools, including SharePoint, Microsoft Teams, OneDrive, Excel, and other related tools.

Desired Qualifications :

At least five years of senior leadership experience with oversight across the finance, human resources, administrative and operations functions in either a corporate or government setting.

Have currently or previously held a project management certification (e.g., PMP).

Hold an advanced degree in management practices, finance, business administration, or can demonstrate experience in absence of the degree.

ADDITIONAL POSITION INFORMATION :

This position has been designated Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather.

The work associated with this position will be performed or conducted through a combination of teleworking and onsite work and meetings. In office days may increase dependent on Division and / or Department needs. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. Typical hours are Monday - Friday, 8am - 5pm.

This position is not represented by a union.

Classification : Strategic Planning Manager II

WHO MAY APPLY :

This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around February 24, 2025. Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and / or supplemental questionnaires that state, “see my resume” are considered incomplete and will not be considered to be competitive. If you have any questions, please contact Phitsamai Xaxouthep, phxaxouthep@kingcounty.gov

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