Program Manager for Social Work and Behavioral Health Services

Summary

Position Summary

The primary role of this program manager is to provide oversight, support the development of strategic direction and potential program expansions as well as support the identification of operational priorities of CHS social work and behavioral health programs. In addition, this position will support the current social work and behavioral health services.

The primary social work and behavioral health programs that this position will oversee include, but may not be limited to:

• Integrated Behavioral Health (IBH) program, which receives referrals of patients who do not have access to other behavioral health services. This IBH program increases access and removes stigma for addressing behavioral health issues through integration in primary care. The program also provides the only access to behavioral services for many uninsured patients who have experienced significant trauma associated with their immigration experience or low-income status.
• Medication-for Opiate Use Disorder (MOUD) program, which is provided in all primary care settings and Pathways, a specialized program at our Downtown Public Health. MOUD prevents unintended overdose deaths and improves quality of life by providing access to MOUD in a supportive environment for people living with opioid use disorder (OUD). Pathways promotes education, safer use strategies, overdose prevention, and referrals to inpatient and outpatient treatment services, withdrawal management, behavioral health and other health and human services. When at all possible, we aim to reduce barriers to care for people with OUD.
  
  

Background

Community Health Services (CHS) strives to be a trauma-informed agency and in this context focuses on promoting trauma-informed care and promoting resilience in its workforce, clients, and community. This new leader will excel at inspiring, supporting, and managing people from this perspective. As this position will oversee social work and behavioral health services across multiple programs, it requires the leader to possess the ability to navigate fluidly in a dynamic political and heavily matrixed organization, collaborate with internal and external partners, and be accountable for employees delivering compassionate and quality social work and behavioral healthcare services to clients.

Note: This posting will create a list of qualified candidates that may be considered for selection of additional vacancies of the same position type over the next 6 months.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

Work Schedule

This position is Exempt from the provisions of the Fair Labor Standards Act.

Work Location

The position will work up to three days in the office (Chinook Building or a Public Health service location) with the option of telecommuting two days per week. The Chinook Building is located at 401 5th Ave, Seattle, WA 98104.

Some of the work associated with this position will be performed through teleworking, and will report to office location and to meetings as needed. Travel to other work locations may be necessary. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team.

Job Duties

• In collaboration with CHS Leadership, identify and prioritize social work and behavioral health program goals/objectives; communicate these priorities across the division and assure staff have appropriate skills and tools to execute on these priorities.
• Serve as a subject matter expert adviser with unique skills and abilities in the field of social work and behavioral health.
• Determine social work/behavioral health projects, budgets, schedules, and scope of practice. Collaborate with leadership to justify project, program, and/or agency budget requests. Determine performance indicators and use evaluation findings to redirect the project or program. Monitor the financial status of the program or projects.
• Direct and/or supervise the work of multiple professional staff, including quality assurance. Quality assurance could be a separate item
• Ensure that program maintains compliance with all relevant laws and regulations.
• Manage contracts or grants involving multiple agencies.
• Negotiate inter-local agreements on behalf of King County as they relate to Social Work practice.
• As appropriate and in collaboration with CHS Leadership, work directly with elected officials on issues affecting the programs.
• Currently, this program manager does not supervise staff, but this program manager must be able to supervise and have experience supervising. As this program changes, this manager may need to supervise other program level staff. Further this PM will need to collaborate with Area Managers and other Supervisors as a content expert on SW requirements for staff and consult on complex clients with SW staff.
• Investigate grievances; may have authority to resolve grievances.
• Resolve problems presented by difficult clients, constituents, and staff.
• Provide leadership to community coalitions.
• Handle politically sensitive inquiries about the program or work being done.
• Perform other duties as assigned.
  
  

Experience, Qualifications, Knowledge, Skills

Our ideal candidate will demonstrate the following (Minimum):

• Knowledge of and experience working in social work services and/or behavioral health programs, and knowledge or understanding of relevant agencies and systems that provide these services.
• Demonstrated ability in a leadership and supervisory role.
• Demonstrated ability to communicate effectively, both orally and in writing.
• Analytical and problem-solving skills
• Policy development and interpretation skills
• Facilitation and negotiation skills
• Program advocacy and promotion skills.
• Staff supervision skills
• Knowledge of general government principles and procedures
• Demonstrated ability working as part of a multi-disciplinary team.
• Skills in applying quantitative and qualitative analysis and evaluating data for decision making.
• In addition to the above requirements, may also require skills in applying marketing principles
  
  

The most competitive applicants will have the following experience and qualifications (Desired):

• At least two-years’ experience working directly with clients as a Licensed Independent Clinical Social Worker or Licensed Mental Health Counselor.
• Master’s degree in social work or behavioral health from an accredited university.
• Approved Clinical Supervisor having satisfied the following criteria: Licensed Independent Clinical Social Worker or Licensed Mental Health Counselor for at least two years and in good standing, 25 supervised hours supervising social workers, and 15 hours continuing education units in supervision.
• Experience providing clinical consultation, support, and supervision to social workers and other staff such as community health workers.
• Experience developing social workers and other staff, providing in-service training to social workers and other staff.
• Demonstrated abilities in providing counseling and case management in a health or social service setting, particularly with high-risk maternal-child health clients of low income; multi-lingual; multi-ethnic; and multi-cultural populations.
• Skilled in providing short-term therapy, group therapy, and consultation.
• Public Health relies on office automation (Microsoft Office) and web-based enabled tools; therefore, candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Experience using an electronic medical record to provide/document patient/client care.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
  
  

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Who May Apply

This Career Service position is open to all qualified applicants.

Application Process

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
  
  

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Necessary Special Requirements

• The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to pass a thorough background investigation, but findings may not necessarily disqualify an applicant for employment.
• For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
• When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
• If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.
  
  

Union Membership

not represented

Contact

For questions about the application process, contact Catherine Fitzpatrick, Sr. HR Analyst at Catherine.fitzpatrick@kingcounty.gov.

Benefits

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs
  
  

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01

Do you have a master’s degree in social work or behavioral health from an accredited university?

• Yes
• No
  
  

02

Do you have at least two-years’ experience working directly with clients as a Licensed Independent Clinical Social Worker or Licensed Mental Health Counselor?

• Yes
• No
  
  

03

Are you an approved Clinical Supervisor having satisfied the following criteria: Licensed Independent Clinical Social Worker or Licensed Mental Health Counselor for at least two years and in good standing, 25 supervised hours supervising social workers, and 15 hours continuing education units in supervision?

• Yes
• No
  
  

04

Do you have experience managing and/or supervising social work or behavioral health programs?

• Yes
• No
  
  

05

If you answered yes to the previous question, please succinctly explain that experience, including in your answer where you got the experience. If this does not apply to you, type n/a.

06

Please describe your commitment to racial equity and an example of how you integrated equity into your past work. What steps do you take to ensure that equity is a core component of your efforts? If this does not apply to you, type n/a.

07

Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? AND Do you possess the skills and abilities to qualify for this position?

• Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
• No.
  
  

08

If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

• Required Question