Behavioral Health & Administrative Services Organization Administrator

At King County Department of Community and Human Services (DCHS) we believe in working as one team that solves problems—striving to be customer-focused and drive for the best results. We envision a welcoming community that is racially just because the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for our community.

The Behavioral Health and Recovery Division (BHRD) is one of five divisions within DCHS. Its overall mission is to provide accessible, quality behavioral health services to low-income residents throughout King County.

BHRD seeks a proven leader and technical expert in behavioral health crisis services and substance use disorder treatment to serve as the Behavioral Health & Administrative Services Organization Administrator (BH-ASO Administrator) for the King County region.

As the BH-ASO Administrator (Community and Human Services Administrator), this position will support BHRD and King County residents by developing an integrated care model that can transform lives through behavioral health and crisis services provided through the BH-ASO and its $80 Million budget. It will serve as a technical expert in the field of behavioral health crisis services while collaborating and partnering with members of the division, the state of Washington and other BH-ASO Administrator’s across the state. With a focus to create and apply strategic objectives to support the delivery of high-quality crisis and non-Medicaid covered services available to everyone this position will center healthcare equity. The successful candidate will be a leader who applies an Equity & Social Justice lens in all that you do.

The BH-ASO Administrator reports directly to BHRD’s Chief of Strategy & Operations and is part of the Executive Leadership Team.

WHO MAY APPLY: This position is open to all qualified candidates who meet the minimum qualifications. Interviews for this selection process will take place on or around February 24, 2025.

REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. 

Application Process: Please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or have questions, please contact the recruiter listed on this job announcement.  The following items are required to be considered for this vacancy: 

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process);
• Supplemental Questions (The responses to the supplemental question should be thorough and complete and will be used in the screening process, providing your most recent 7 years of applicable experience if available)

Your application may be rejected as incomplete if you do not include the relevant information. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state “see my resume” or “see my personnel file” are considered incomplete and will not be accepted.

 

Additional Job Information

WORK SCHEDULE/CONDITIONS: The position will be scheduled to work during core business hours which include Monday - Friday, 8am - 5pm. The position is exempt from the provisions of the Fair Labor Standards Act and is not overtime eligible. This position is not represented by a union.

MISSION CRITICAL POSITION STATUS: This position has been designated as Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

TELEWORKING REQUIREMENT: The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.    King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

RECRUITER:  annette.coleman@kingcounty.gov

Serve as the Behavioral Health - Administrative Services Organization (BH-ASO) Administrator for King County and lead strategic planning efforts related to lines of services within the BH-ASO.

• Oversee all BH-ASO deliverables as outlined in King County’s contract with the Washington Health Care Authority (HCA) and required for the region. These deliverables include crisis services and short-term substance use disorder services for people intoxicated or incapacitated in public and include the Regional Crisis Line, Mobile Crisis Response, as well as Involuntary Treatment Act (ITA) evaluations. The position will also oversee deliverables related to Next Day Appointments and the Crisis Solutions Center. 
• Participate in federally mandated “988” implementation, ongoing assessment and enhancement to the service. The position is also responsible for tracking and allocating the federal funding and ensuring King County adheres to legislative requirements and that the service meets the needs of our diverse region.
• Engage in system planning and improvement activities, internally and externally, to strengthen BH-ASO services in King County.
• Lead the development and implementation of the BH-ASO work plan and budget plan in partnership with BHRD leadership and ASO service providers.
• Ensure BH-ASO activities and services are integrated with other behavioral health services and supports across BHRD’s portfolio, including the continuum of services provided within the King County Integrated Care Network. 
• Assist with or develop presentation and briefing materials related to the King County BH-ASO for a wide range of stakeholders and participate in BH-ASO meetings with Managed Care Organizations, Health Care Authority and other BH-ASO Administrators. 
• Participate on and/or lead various behavioral health committees.

Collaborate across DCHS and external partners to develop metrics and execute contractual obligations related to BH-ASO services and contracts with the Washington Health Care Authority.

• Work with BHRD Performance Measurement and Evaluation team members and BHRD staff to detect and describe system-wide trends pertaining to quality and being an accountable entity.
• Ensure data requirements are designed and integrated into existing and new BH-ASO programs, specifically ensuring regulatory or contractual requirements are met.

• Ensure contractual and regulatory requirements are met across the network of contracted crisis providers, including non-Medicaid providers.
• Assist with the development and maintenance of behavioral health provider contracts that may be funded through federal Substance Use Block Grants and/or Mental Health Block Grants. This work may include program monitoring, auditing activities, and/or site visits. 
• Assist with the management and allocation of ITA funds to court services and other key partners.
• Collaborate with other department staff to ensure alignment of BH-ASO services with Department and County level strategies, direction and guidance. 
• Ensure all ASO requirements are met for the King County region for successful Team Monitor audits.
• Assist with Department of Health Behavioral Health Agency audits.

Instill King County’s True North values in individuals and their work, lead and cultivate collaborative teams, and foster a culture of equity and inclusion while supporting and executing King County’s Equity & Social Justice efforts.

• Lead the BH-ASO Operations, Assisted Outpatient Treatment and Recovery Navigator teams including other designated staff, as needed.
• Build effective, collaborative teams and participate in developing a culture of equity, inclusion, and belonging.
• Set clear performance goals, drive employee development and provide candid feedback to employees.
• Ensure staff and their work are aligned with King County’s True North Values and Equity & Social Justice strategic plan.

• A combination of life experience, work experience, and an advanced degree in psychology, social work, public administration or other human services is required. These requirements must provide for knowledge and understanding of the behavioral healthcare delivery system including its strengths and gaps and that equips the individual to credibly set strategic direction, work with community partners and government entities and lead a team to help deliver services.

• At least 5 years of experience in a senior leadership position overseeing and administering a range of behavioral health crisis services. 

• At least 5 years of experience aligning, building and leading effective teams in diverse work environments while creating strong morale, furthering people’s career goals, instilling vision and purpose and fostering open dialogue. Experience must include providing candid feedback, mentoring and supporting employees while setting clear performance goals.

• A well-developed understanding of equity, racial and social justice (ERSJ) principles in behavioral healthcare and experience leading teams and/or implementing policies that integrate ERSJ into program design and workplace culture.

• Demonstrated ability to establish and maintain collaborative relationships across multiple sectors and perspectives to identify and act on shared goals.

• Advanced demonstrated skill in strategic planning, project design and management.

• Experience developing, analyzing and managing a budget of at least $10 million.

• Proficient in data management, analysis and reporting tools/systems used in the behavioral health field. 

• Strong written and verbal communication, facilitation and presentation skills.

• Experience creating, implementing and complying with policies, regulations and best practices related to behavioral health services.

• A creative and innovative mindset with the ability to adapt to evolving needs and industry trends.  

• Ability to manage multiple tasks simultaneously. 

• Proficient in the use of Microsoft Office 365. 

• Valid Washington State Driver's License or the ability to travel throughout the state of Washington in a timely manner. 

Desired Qualifications:

Experience executing Administrative Service Organization contractual requirements within Washington state.

Certified Mental Health Professional as defined in WAC 246-341-0515.Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. on this job announcement.

Salary : $141,024 - $178,755