Case Management Project/Product Manager-TLT/SDA

Salary : $46.20 - $58.56 Hourly

Location : Chinook Building 401 5th Avenue Seattle, WA

Job Type : Special Duty Assignment or Term Limited Temp (TLT)

Job Number : 2025BM23890

Department : DES - Executive Services

Division : Administration

Opening Date : 02 / 14 / 2025

Closing Date : 2 / 28 / 2025 11 : 59 PM Pacific

FLSA : Non-Exempt

Bargaining Unit : Z3 : KC Personnel Guidelines

Full- or Part-Time : Full Time

Hours / Week : 40 hours / week

Summary

This position is OPEN to King County Employees only.

King County's Inquest Program is seeking a Case Management Project / Product Manager to fill a TLT role in overseeing and implementing a case management system for the Inquest Program. The ideal candidate will ensure this project is completed on schedule and within budget; executes project plans, schedules, budgets, and deliverables; interfaces with technical and non-technical stakeholders; and reports issues to Inquest Program Manager that may impact project completion, budget, and / or other results. This position works under close supervision of all deliverables and duties with the Inquest Program Manager.

This recruitment is to fill a Term-Limited Temporary / Special Duty Assignment position that is anticipated to end in December 2025.

This vital position ensures that this project stays on track from beginning to completion. This role is responsible for finalizing the procurement, implementing and processing all of the documents into the new case management system for the Inquest Program. Our ideal candidate is a self-motivated, organized, detail-oriented team player who enjoys problem solving and identifying processes to execute process improvements in a fast-paced work environment.

Scope of Job Duties : To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to :

• Serve as project spokesperson and assist in working with a project team.
• Develop and maintain electronic and paper filing systems. Upload all electronic materials to the case management system.
• Establish project milestones and baselines; prepare status reports conveying project scope, goals, milestones, budget, risk, status, change requests, and critical issues to the Inquest Program Manager and the project team.
• Collaborate with project stakeholder and apply tools and techniques to refine estimates of project cost, resources, time, and deliverables.
• Navigate conflicts and negotiate resolutions.
• Collaborate with Inquest Manager to effectively align capability for the project.
• Manage small procurements such as hardware and software purchases; develop documentation required for the procurement.
• Identify elements of risk; analyze and prioritize risk assessments and impacts; and develop and maintain risk plans, processes, and systems.
• Provide technical and administrative project support from start to completion. Assist with the installation, configuration, maintenance, and administration of any assigned production technology.
• Ensure that the product outcome reflects the goals of the Inquest Program. Ensure deliverables meet established quality standards.
• Develop new project / product standards, procedures, and action plans for continuous improvement.
• Create strategic roadmaps to address product solution management.

Job Duties

Scope of Job Duties : To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to :

Experience, Qualifications, Knowledge, Skills

We are looking for candidates who :

Position Information :

The Application / Selection Process : The recruitment for this position is open to all internal King County qualified candidates. A completed King County Application is required. We highly recommend that you also provide a resume and cover letter addressing how you meet the minimum qualifications and why you are interested in this position.

Employees will be provided with a County issued laptop. When working remotely employees must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work, remain available and responsive during scheduled work hours, and follow DES Hybrid and Remote Guidelines including on-camera participation during virtual video meetings. King County has a robust collection of tools and resources to support working remotely.

This recruitment is an effort to fill our immediate vacancies as well as create a hire list that will be used for any positions that become vacant within the next 6 months.

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs :

For additional information about employee benefits, visit our

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE : Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and / or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Salary : $46 - $59