Leadership Development Educator Consultant III

Summary

In this role, you will be responsible for curriculum development, coordination, facilitation, delivery, and continuous improvement of Metro-wide learning programs that allow employees to develop and thrive, while ensuring a culture of wellbeing and belonging is fostered. The Metro Learning and Development Team collaborates closely with King County Human Resource Department’s Learning and Development Team to replicate the central training program and deliver and modify training as needed, to meet Metro’s unique workforce needs.

Metro is committed to providing transportation services that connect all people and all communities of King County, focusing on the equitable distribution of our service and the equitable application of our work (inside and outside the agency), and combating climate change by doing our work in a sustainable manner. Metro is King County’s largest Department, employing over 5,000 people who primarily work in the field of transit operations, vehicle maintenance, transit facilities operations, and marine.

This recruitment will create an eligibility pool to fill future career service positions that may occur in the next six months at the discretion of the hiring authority.

Job Duties

In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.

As an Educator Consultant III, you will:

• Design and develop impactful in-person and online learning experiences and materials (includes e-learning, video, job aids, infographics, in-person activities, and webinars) to foster employee growth, supporting Metro’s training initiatives for a healthy workplace culture
• Lead the evaluation and assessment of trainings and learning programs, utilizing data to identify opportunities for continuous improvement in curriculum to meet business goals.
• Manage project plans and deliverables, overseeing projects from ideation to implementation and maintenance
• Demonstrate flexibility when projects change, collaborating with the L&D team to offer solutions, and project plan adjustments
• Provide cross-functional project leadership and collaboration. Creates and maintains great relationships with stakeholders and subject matter experts in the content design and development process, ensuring alignment, engagement, and expectation management
• Understand learning barriers and provide strategic and effective learning solutions.
• Support the development and implementation of a series of train-the-trainer engagements supporting Metro’s learning and development priorities
• Contribute to integrating equity and social justice principles into learning and development
• Provide consultation and coaching to SMEs in other divisions on facilitation skills and best practices to develop and deliver information to adult learners
• Have a proven ability to assess and revise development materials, including but not limited to images, text, e-learning modules, and videos.
• Provide design support and guidance to the other Organizational Health and Development initiatives and program leads as needed
• Evaluate new approaches and innovations in instructional design, and drive conversations with the team to share knowledge proactively
• Support other duties requested and prioritized by the section and division leadership, in support of Metro’s learning and development priorities

Experience, Qualifications, Knowledge, Skills

Our ideal candidates will have:

• Three years of experience designing curricula, coordinating programs, and facilitating intergroup training or education courses OR any equivalent combination of experience and education which provides the applicant with the desired skills, knowledge, and ability required to perform the work.
• One year of experience in Learning & Development within a Community of Practice framework.
• Ability to successfully engage and work with employees at all levels of understanding of different learning topics and at all levels of the organization
• Skilled in analyzing, designing, developing, implementing, piloting, and evaluating to create dynamic and effective learning solutions and performance support tools
• Ability to perform comfortably in front of large and small groups using creative presentation and facilitation techniques that engage the audience to create safe and accessible learning environments
• Excellent verbal and written communication, interpersonal, collaboration, and presentation skills, including the effective use of visuals and graphics
• Lead trainings and have a deep understanding on key concepts in Equity and Social Justice education including but not limited to the topics of race & other social identities, and a leader’s role in creating equitable and inclusive work environments
• Advanced skills in Microsoft Office software, including Outlook, Word, Excel, PowerPoint, and Teams
• Advanced skills in Zoom and other online platforms for delivering training and surveys
• Demonstrated experience managing complex projects and/or programs, including planning, strategy, implementation, marketing, and evaluation

Highly competitive candidates will also have:

• Demonstrated experience in implementing trainings in topics such as:
  • Anti-discrimination, harassment, inappropriate conduct training
  • Conflict engagement, Critical Conversations, or similar curricula
  • Unconscious bias
  • Race and racism, intersectionality, gender equity, ableism, and other social justice topics
• Experience with ADDIE Model of Design and Kirkpatrick Model of Evaluation
• Advanced skills in Articulate (Rise and Storyline), Qualtrics, PowerBI, other E-learning course authoring tools, SharePoint, Canva, Visio, Monday.com

Supplemental Information

Who May Apply

This recruitment is open ONLY to current King County Metro employees.

Required Application Materials

• An online employment application, to include all relevant employment history and experience related to this role as well as responses to supplemental questions.

• A cover letter no longer than one page summarizing your experience in designing curricula (Instructor-led and/or self-paced E-learning) and facilitating trainings with a focus on Equity, Racial, and Social Justice and/or Leadership Development related content.

NOTE: Applications that do not include the required materials may be considered incomplete and will not be considered.

Work Schedule

These positions are exempt from the provisions of the Fair Labor Standards Act and are not eligible for overtime pay. Work schedule is normally Monday through Friday, 40-hour work week. Variations may be required depending on the demands and training needs of the work.

Work Location

This is a hybrid role and involves a mix of remote work and on-site responsibilities, with an expectation of being in the office for meetings, tasks, and assignments as needed. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104.

Teleworking Requirement

The work associated with this position is currently being performed in a hybrid fashion including teleworking, complemented with onsite work and meetings as needed. Frequency of onsite work will vary based on business and operational needs. Employees must reside in Washington State and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. EmployeeswillbeprovidedwithaCountyissuedlaptopandmustmaintainahomeworkspacewithaninternet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Union Membership

This position is not represented by a union.

Forbes named King County as one of Washington State's best employers.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.