What are the responsibilities and job description for the Learning and Development Educator Consultant III position at King County?
King County Metro Transit has an exciting opportunity for an Educator Consultant III to support our Organizational Health and Development (OHD) team in Employee Services. This position will report to the OHD L&D Manager within our L&D team and be part of the Learning and Development team, responsible for supporting implementation of Metro’s Organizational Health and Belonging priorities.
The Educator Consultant III will be responsible for curriculum development, coordination, facilitation, delivery and continuous development of Metro-wide learning programs that allow employees to develop and thrive, while ensuring a culture of wellbeing and belonging is fostered. The Metro Learning and Development team will collaborate closely with King County Human Resource Department’s Learning and Development Team to replicate the central training portfolio and deliver and modify trainings as needed, to meet Metro’s unique workforce needs.
Metro is committed to providing transportation services that connect all people and all communities of King County, focusing on the equitable distribution of our service and the equitable application of our work (inside and outside the agency), and combating climate change by doing our work in a sustainable manner. Metro is King County’s largest Department, employing over 5,000 people who primarily work in the field of transit operations, vehicle maintenance, transit facilities operations, and marine.
This recruitment may also be used to create a list of qualified candidates to fill future Special Duty Assignment (SDA) vacancies that may occur in the next six months.
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. As an Educator Consultant III, you will:
- Design and develop impactful in-person and online learning experiences and materials (includes e-learning, video, job aids, infographics, in-person activities, and webinars) to foster employee growth, supporting Metro’s training initiatives for a healthy workplace culture
- Implement and facilitate learning programs – both in-person and virtual settings (Zoom)
- Lead the evaluation and assessment of trainings and learning programs, utilizing data to identify opportunities for continuous improvement in curriculum to meet business goals.
- Move project plans and deliverables forward
- Demonstrate flexibility when projects change, collaborating with the L&D team to offer solutions, and project plan adjustments
- Provide cross-functional project collaboration. Maintains great relationships with stakeholders and subject matter experts in the content design and development process, ensuring alignment, engagement, and expectation management
- Understand learning barriers and provide strategic and effective learning solutions.
- Support the development and implementation of a series of train-the-trainer engagements supporting Metro’s learning and development priorities
- Contribute to integrating equity and social justice principles into learning and development
- Provide consultation and coaching to SMEs in other divisions on facilitation skills and best practices to develop and deliver information to adult learners
- Have a proven ability to assess and revise development materials, including but not limited to images, text, e-learning modules, and videos.
- Provide design support and guidance to the other Organizational Health and Development initiatives and program leads as needed
- Evaluate new approaches and innovations in instructional design, and drive conversations with the team to share knowledge proactively
- Assist coordination of the logistics of all trainings including the scheduling, participant communications, and other logistics support for both virtual and in-person trainings
- Support other duties requested and prioritized by the section and division leadership, in support of Metro’s learning and development priorities
We'd love to hear from you if you possess:
Minimum of three years of experience designing curricula, coordinating programs, and facilitating intergroup training or education courses OR any equivalent combination of experience and education which provides the applicant with the desired skills, knowledge, and ability required to perform the work:
- Ability to successfully engage and work with employees at all levels of understanding of different learning topics and at all levels of the organization
- Skill in analyzing, designing, developing, implementing, piloting, and evaluating to create dynamic and effective learning solutions and performance support tools
- Ability to perform comfortably in front of large and small groups using creative presentation and facilitation techniques that engage the audience to create safe and accessible learning environments
- Excellent verbal and written communication, interpersonal, collaboration, and presentation skills, including the effective use of visuals and graphics
- A deep understanding and lead trainings on key concepts in Equity and Social Justice education including but not limited to the topics of race & other social identities, and a leader’s role in creating equitable and inclusive work environments
- Advanced skills in Microsoft Office software, including Outlook, Word, Excel, PowerPoint, and Teams
- Advanced skills in Zoom and other online platforms for delivering training and surveys
- Demonstrated experience supporting complex projects and/or programs, including planning, strategy, implementation, marketing, and evaluation
Highly competitive candidates will also have:
- Demonstrated experience in implementing trainings in topics such as:
- Anti-discrimination, harassment, inappropriate conduct training
- Conflict engagement, Critical Conversations, or similar curricula
- Leadership Development
- Unconscious bias
- Race and racism, intersectionality, gender equity, ableism, and other social justice topics
- Experience with ADDIE Model of Design and Kirkpatrick Model of Evaluation
- Advanced skills in Articulate (Rise and Storyline), Qualtrics, PowerBI, other E-learning course authoring tools, SharePoint, Canva, Visio, Monday.com
This recruitment is open to all King County employees.
Required Application Materials
- An online employment application, to include all relevant employment history and experience related to this role as well as responses to supplemental questions.
- A cover letter no longer than one page summarizing how you meet or exceed the required experience, qualifications, knowledge, and skills outlined in the job posting.
Selection Process
Applicants will be screened for competitiveness, completeness, and written communication skills to determine the most qualified candidates. The process may include the following: a review of the application and supplemental questions, testing and/or panel interview, and references. In addition, applicants may be asked to give a short presentation as part of the evaluation process. This recruitment may also be used to create a list of qualified candidates to fill future career service vacancies that may occur in the next six months.
For more information regarding this recruitment, please contact: Ira Becton, HR Analyst, at ibecton@KingCounty.gov.
Work Schedule
These positions are exempt from the provisions of the Fair Labor Standards Act and are not eligible for overtime pay. Work schedule is normally Monday through Friday, 40-hour work week. Variations may be required depending on the demands and training needs of the work.
Work Location
The incumbent will have a hybrid work schedule and may work remotely and onsite. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104.
Teleworking Requirement
The work associated with this position is currently being performed in a hybrid fashion including teleworking, complemented with onsite work and meetings as needed. Frequency of onsite work will vary based on business and operational needs. Employees must reside in Washington State and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.
Union Membership
This position is not represented by a union.
Licensing, Certification, and Other Requirements:
Travel to work locations throughout King County with limited or no public transportation services is required. A valid Washington State Driver's License is required to operate King County vehicles.
Some licenses, certifications, and other requirements determined to be necessary to meet the business needs of the employing unit may be required.
Physical Requirements:
Requires the ability to be mobile, and perform manual tasks, including lifting materials weighing up to 20 pounds, such as boxes of printed materials.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Salary : $103,619 - $131,343