Light Rail Operator

King County Metro's Rail Division is seeking motivated individuals to join our team as Rail Operators. Rail operators interface with customers and the Link Control Center. Ideal candidates possess confidence, patience, good communications skills and consistently demonstrate sound judgment and good decision making. Working in Rail offers a wide variety of opportunities to showcase your skills as the Rail Division grows. This planned growth will create many promotional and training opportunities for personnel. Get in on the ground floor and get your career started with Metro's Rail Division!

About King County Metro Transit 
King County Metro Transit is a regional leader in helping people move quickly throughout the region, reducing commuter stress, greening the environment and radically improving urban air quality, by providing comfortable, effective transit services for the thousands of commuters and other residents of King County, Washington. Working for Metro means working for a leader in this public transportation industry.  Metro was named Outstanding Public Transportation System of 2018 by APTA, the American Public Transportation Association.

About Link Light Rail 
King County Metro Transit's Rail Division manages and maintains Sound Transit's Link light rail service and City of Seattle’s streetcar system. Link light rail currently spans a 33-mile route from SeaTac to Lynnwood and a 6.6-mile route from Redmond to South Bellevue. By the end of 2026, light rail is projected to expand to nearly 60 route miles, adding seven new stations. Additional expansions to the Link system will be coming online for years to come.
 
Seattle Streetcar includes the 1.3 mile South Lake Union line and the 2.5 mile First Hill line, proudly serving the diverse and vibrant communities around Seattle’s downtown core. These rail services complement Metro's extensive fixed-route bus system and mobility services. Puget Sound transit agencies are collaborating to create an integrated transit network that enables people to travel farther, faster, and more easily.

This position is considered safety sensitive. Applicants for these positions are required to undergo drug testing prior to employment and subsequent to commencement of employment, will be subject to random, post-accident, reasonable suspicion, return to duty, and follow-up drug and alcohol testing in compliance with Federal DOT alcohol and controlled substance testing program protocols. 

Great Benefits 
King County provides our employees with a free transportation pass (good on most regional transit systems). We offer a competitive benefits package including medical, dental and vision benefits for the whole family and state-registered domestic partner. A competitive sick leave and vacation plan, twelve holidays a year, and participation in the State's popular Public Employees Retirement Plan (PERS) are provided, as well as the option of participating in the County's deferred compensation plan (a 457 plan). For more details, please see the next tab.
Work Schedule 
This position is non-exempt from the provisions of the Fair Labor Standards Act and is overtime eligible.  The work schedule may include non- standard work hours including evenings, weekends and holidays as needed. Work schedules are based on a seniority "pick" system, which occurs two times a year.
 
Program Overview

• Training includes light rail vehicle (LRV) operation, rules & regulations, vehicle and wayside systems
• Hands-on training includes manual operation of system components in all weather conditions
• Closed book written exams require a passing score of 90%, some require 100%
• Performance exams conducted the final week of training requires 90% passing score
• Candidates successfully completing the training course will graduate as a certified LRV Operator and earn a Rail Card

How To Apply 
Click on the "Apply" link in the upper right of the job announcement on our website's job page (www.kingcounty.gov/jobs), and complete the employment application and supplemental questions thoroughly. See Application Process below for additional important information on completing your application. For assistance with the online application process, please contact NEOGOV Customer Support toll free at: 1-877-204-4442 (Governmentjobs.com customer support).

For questions about this job posting, please reach out to:
Jacky Lu, Talent Advisor, jacky.lu@kingcounty.govApplying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. You will:

• Provide safe, professional, and courteous on-time light rail service for customers in King County.
• Conduct self in an appropriate manner as a representative of KC Metro & Sound Transit using sound judgment at all times, working safely on the job, respecting co-workers and assuring the quality of services to all customers both internal and external.
• Operate LRV in revenue and non-revenue service in strict compliance with King County Light Rail rules and procedures pertaining to operations.
• Reports all unusual occurrences including vehicle and Right-of-Way to the Controller and follows all traffic, safety, emergency and standard rules and operating procedure.
• Successfully communicate with and follow directions from LINK Control Center via radio.
• Communicate effectively with all customers regarding service delays, disruptions, and during emergency situations.
• Prepare, submit and maintain accident and incident reports and other documentation as determined by management.
• Operate test trains as required for acceptance of equipment and all other tests required which specify the need for train operations.

Minimum Qualifications 

• Must be at least 21 years of age
• Experience providing verifiable and exceptional customer service to the public 
• Reliable transportation to report to work
• Ability to read, speak and write in English
• Work history must be verifiable, including self-employment

The most competitive candidates will have experience performing safe driving techniques and principles in public transportation vehicles in accordance with schedules, skill in oral and written communications, managing multiple tasks simultaneously and working with a variety of individuals from diverse backgrounds.
 
Necessary Special Requirement

• A valid Washington State driver's license is required and an acceptable driving record. If you possess an out-of-state driver’s license, you must obtain a WA state license within 30 days of hire. 
• Must have or be able to pass a Department of Transportation (DOT) physical examination and maintain certification and National Registry number
• Ability to successfully complete the LRV Operator Training Program, obtain LRV Certification and maintain LRV Certification  

Working Conditions

• Able to climb stairs and board rail on elevated guide way
• Sit for extended periods
• Lift or pull up to thirty (30) pounds
• Perform repetitive body movements to operate controls
• Work independently with a minimum of breaks
• Able to walk between stations and facilities, with distances up to half a mile in any weather condition

It is important to fill out your application accurately.  Applications will be screened for completeness, clarity and competitiveness. Applicants should complete the online application at www.kingcounty.gov as described above. NOTE: Please answer all relevant questions in the online employment application itself, with each of your jobs during the last 10 years listed (if you have ten years) (listing each position for each employer separately), duties explained, reasons for leaving, etc.  Earlier jobs should be included if they are relevant in some way to this job and if they relate to our minimum qualifications. If you have questions about this, please contact the HR contact stated above.
 
Information Session: We will offer informational sessions in virtual formats after the posting closes to interested candidates. The information sessions will go over the details of the posting and day in the life of a Light Rail Operator.  Applicants are highly encouraged to participate in this information session.
 
Selection Process 
Based on application content, the most competitive candidates will be invited to participate in competency-based testing.
 
Online Competency based exam details:

• Customer Service Aptitude Profile (CSAP): Measure’s personality traits that are critical to success in customer service
• Criteria Attention Skills Test (CAST): Measures the ability to sustain focus and maintain concentration

Candidates will need to have a passing individual score of Recommended or Highly Recommended on the CSAP portion of the test and 50% or higher on the CAST portion to move forward in the selection process. 

Note: Applicants will not be paid for information session or the online pre-employment self-testing.
 
Interviews: Candidates that successfully pass both parts of the competency-based testing will be invited to interview.

Those who pass the competency-based exams, interview, and successfully pass an initial record review* will be placed on an eligibility list in seniority order as determined by ATU Local 587. Participation in upcoming classes will be done in accordance with the seniority list. Once selected to enter a class from the seniority list each candidate must successfully pass a second record review. Those that do not pass the record review at this step will be disqualified and removed from the eligibility list.
 
Please note that record reviews will be completed and must be successfully passed prior to ATU 587 seniority verification and again prior to placement into a Rail Operator training class.
 
If an applicant chooses not to move forward with training when offered, they will be removed from eligibility list. Entry into an LRO training class by an internal candidate will be done in accordance with R19.3 Promotional Lists.
 
*The record review process is an internal process specifically for internal ATU 587 applicants. 

Training
Rail Operator training is intensive and includes classroom and hands-on operating instruction. During the training period, no vacation is allowed. Any pre-arranged time-off will need to be postponed. Employees who complete Rail Operator training and become certified will either enter a regular career service position or temporary assignment, if available. If there are no vacancies internal candidates will become a Reserve Rail Operator and will return to their FTO/Streetcar/PTO position. As needed, Rail will offer temporary assignments to employees on the reserve list in order to fill temporary workforce shortages in seniority order. For operators on the reserve list, if a temporary assignment or career service position becomes available, the employee must accept the assignment.
 
Final Offers are contingent upon successful completion of:

• Demonstrating acceptable driving history by obtaining your current Washington State Abstract of Driving Record – FULL (This is a date sensitive document and cannot be accepted early; please don't submit until requested)
• Successfully completing DOT Drug and Alcohol paperwork and passing a two-year drug and alcohol background check
• Successfully passing reference checks/record review
• Successfully passing the criminal background review
  • Current Internal Transit/Streetcar Operators are excluded
• Satisfactorily completing the DOT physical exam to receive an acceptable DOT medical card and/or waiver that is approved by King County Metro Transit
  • Current Internal Transit/Streetcar Operators with a valid DOT medical card are excluded

Driving Record 
An excellent driving record is a requirement to become a Light Rail Operator In Training. Applicants' driving records will be reviewed prior to selection. Metro Transit Human Resources will require a current Five-Year Driving Abstract. Please do not provide this abstract until requested.  Driving records will be assessed on an individual basis and will be reviewed for the following: Frequency and seriousness of moving violations, suspension of license, failures to appear (FTA'S), unpaid tickets, and at fault accidents.
   
Any of the following vehicle code violations within the last five years will automatically disqualify you from further consideration: 

• Hit and run incidents  
• Vehicular Homicide  
• Open Container Violation  
• Driving while under the influence of alcohol or other drugs  
• Reckless driving  
• Negligent driving  
• More than one at fault accident  

Record Review (Internal Applicants) Employee records will be reviewed for the candidate's most recent 12 months of active operating service. Fifteen days of active operating service will be considered a full month. If the candidate does not have a full month of active service in the twelve month window we will look back a maximum of eighteen months to find twelve months of active service. Applicants will be screened out of the LRO selection process 1) if the candidate does not have twelve months of active service in an eighteen month window 2) the record review totals 18 or more points, assigned as follows:

• Major Infraction (18 Points each)
• Suspension or Decision Making Leave (10 Points each)
• Written Reminder (5 Points each)
• Oral Reminder (3 Points each)
• Unexcused Absences (6 Points each)
• Late Reports/Misses (purged misses will be counted, 3 Points each)
• Preventable Accidents
  • Severe = 18
  • Major = 9
  • 1st Minor Accident = 5
  • Successive Minor Accidents = 7

 Union Membership 
 This position is represented by Amalgamated Transit Union, Local 587.
 
Class Code: 9602000
 

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
 
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.
 
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
 
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.
 


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Salary : $31 - $45