What are the responsibilities and job description for the Senior Network Engineer position at King County?
Salary : $119,454.40 - $151,424.00 Annually
Location : 98104, WA
Job Type : Special Duty Assignment or Term Limited Temp (TLT)
Job Number : 2025-23891
Department : KCIT - Information Technology
Division : Ops and Infrastructure
Opening Date : 02 / 07 / 2025
Closing Date : 2 / 20 / 2025 11 : 59 PM Pacific
FLSA : Exempt
Bargaining Unit : C19 : PROTEC17-Information Tech
Full- or Part-Time : Full Time
Summary
King County Information Technology (KCIT) is seeking a Senior Network Engineer as part of its Tier 2 production support team for the services it provides. These services include Datacenter, Network Infrastructure, and Technology Platforms. The responsibilities of this position include maintaining and administering large, complex technology systems Countywide and / or large systems of comparable impact in departments or divisions. The Senior Network Engineer is a highly skilled and experienced IT professional responsible for the implementation, maintenance, and monitoring of the company's network infrastructure. The ideal candidate will have a deep understanding of networking concepts and technologies, as well as strong problem-solving and troubleshooting skills.
King County Department of Information Technology (KCIT) KCIT uses the power of technology to digitally transform King County. Building vibrant communities through digital equity and social justice, KCIT offers innovative solutions that engage, empower, and serve our residents, businesses, communities and interested stakeholders. As the first-place recipient of the 15th annual National Association of Counties (NACo) Digital Counties Survey, KCIT is recognized for its vision, strategy, innovation, and collaboration. KCIT has a focus of delivering smart technology solutions that support customers, building stronger communities through innovation. KCIT is providing the building blocks for many of the region's most critical services. As the business solutions partner, we collaborate with the 18 County departments to develop products and services that better serve the needs of our customers and our community. To learn more about KCIT, please visit :
Job Duties
- Responsible for one or more systems such as Cisco switches, Cradlepoint devices, Physical Infrastructure Standards, and Physical Access security.
- Perform operational and administrative functions to ensure continuous operations of enterprise systems by performing monitoring of systems, applications and networks, using tools for verification of services, and detecting, reporting, escalating, and correlating events to determine customer impact and document anomalies according to established procedures.
- Provide technical support and troubleshooting for IT incidents, service requests, and computer operations management, this position will evaluate, prioritize, correlate alerts and events, document and triage IT incidents to respond promptly and proactivity to minimize end-user impact.
- Provide technical leadership and mentoring to journey and senior-level engineers.
- Plan, implement and maintain upgrades / updates / fixes for core operating systems and their related components following industry best practices, without negative impact to the overall availability and reliability of the enterprise systems / networks.
- Act as the liaison between vendors, technical support hot lines and departments to resolve complex systems or network problems.
- Perform troubleshooting of network routers, switches and other endpoint devices to establish connectivity and existing tools according to established procedures.
- Perform the installation, removal and positioning of computer equipment and cabling in the Data Center; ensure availability of resources required to add new equipment. Respond to customer requests for equipment adds / moves / changes.
- Perform space planning and installation for servers and related equipment. Electrical audit and planning.
- Provide full lifecycle management of network products for integrated customer solutions.
- Create standard operating procedures and technical documentation for assigned systems.
- Assist with leading the testing of services after change management is implemented.
- Assist with physical security measures, such as performing security audits.
- Provide a high level of professional, quality customer service at all times.
- Enter requests utilizing the IT Service Center ticketing system and evaluate, categorize and prioritize requests.
- Document and enter actions taken and decisions made. Refer tickets to other analyst groups and subject matter experts.
- Follow security processes and understand how they apply to this role.
- Ability to communicate instructions and information effectively in a manner appropriate to the technical knowledge of the audience.
- Ability to promote and follow county business policies and procedures, county IT policies, standards and guidelines, and IT Service Center goals and objectives.
- Strong written and oral communication skills including strong interpersonal skills, with a focus on relationship building, listening, and questioning skills.
- Strong computer troubleshooting, analysis, research, critical thinking, and problem-solving skills with keen attention to detail.
- Perform other duties as assigned.
Experience, Qualifications, Knowledge, Skills
Other Requirements
Desirable Qualifications
Supplemental Information
Hybrid Work
The work associated with this position will be performed through a combination of onsite work and telecommuting. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. King County has a robust collection of to support when working remotely.
Classification
IT Production Engineer - Senior (7130800)
Union
This position is represented by Protec17 : Information Technology
Duration
This position is estimated for a duration of 3 years
Work Schedule
The normal workweek for this position is Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m. Alternative work schedules may be considered. This position is FLSA Exempt and is not eligible for overtime pay.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? dedicated to serving one of the nation's best places to live, work and play.
Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
Are you ready to APPLY!?
The recruitment for this position is open to all qualified candidates. This recruitment may be used to fill future vacancies. A completed King County Application and Resume are required for consideration. Applications submitted without all material will not be considered.
Questions
If you have questions regarding this recruitment, please contact Shannon Hoeper, shoeper@kingcounty.gov or 206-263-6957. )
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs :
For additional information about employee benefits, visit our
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE : Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and / or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
Are you authorized to work in the United States?
Does your authorization require sponsorship now or in the future from an employer or other source? (This does not preclude you from being considered for this position.)
The person hired for this position must successfully pass a background investigation. Are you willing to undergo a background investigation prior to an offer of employment? This will include reference checks with previous employers, and a Criminal Justice Information System (CJIS) background check including fingerprinting.
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided : 1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff
Required Question
Salary : $119,454 - $151,424
