What are the responsibilities and job description for the Service advisor honda position at King Honda?
Service Advisor Automotive
We are in our NEW KING HONDA location right off of HWY280 near Tiger Town!!! Service Dept business is awesome and the new shop is something to appreciate!!!!
We need 1 Service Advisor to be added to our Great Team. Great customer service and the ability to meet the standards of performance expected from the true professional Service Advisor.
Experience is necessary to be considered and the position will remain available until the right qualified person is selected.
Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home.
Job Responsibilities
- Greet service department customers promptly and courteously attitude is everything!
- Listen to customers and clearly translate repair needs to techs
- Upsell additional services using low pressure, high integrity methods
- Provide accurate repair / maintenance estimates
- Adhere to policies on vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Sell and manage extended warranties
- Inspect repair quality and ensure all work is complete
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
An awesome pay plan where ability,hard work and honesty could make this your last career move necessary.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including :
- Health Insurance
- Dental Insurance
- Life Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Pension Plan
About Our Dealership
King Honda is a family owned and operated dealership in Auburn Alabama. We have been in business since 1977 and will soon be moving to our new 60,000 square foot facility!
We want to welcome you to our Employment Opportunities portal! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete.
We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community.
We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit".
Thanks for considering us in your employment endeavors!
Last updated : 2024-11-15
Salary : $60,000 - $85,000