Account Specialty Manager

Job Overview
We are seeking a highly skilled and motivated Account Manager to join our team. The ideal candidate will have a minimum of 1 year of experience in account management, with a strong background in catalog sales, or fundraising, and specialty products in the food industry. This position is crucial in developing and nurturing relationships with clients while ensuring the highest level of customer experience and satisfaction.

Responsibilities

• Account Management: Build and maintain strong, long-lasting client relationships. Serve as the primary point of contact for key accounts, providing exceptional service and support.
• Catalog Sales Expertise: Utilize in-depth knowledge of catalog products and services to effectively promote and sell to clients. Ensure accurate and up-to-date product listings and drive sales growth.
• Fundraising Experience: Collaborate with clients to create and execute fundraising strategies that meet their needs. Provide guidance and assistance throughout the fundraising process.
• Specialty Products Knowledge: Demonstrate expertise in specialty products, ensuring clients are informed about product features and benefits to drive sales and satisfaction.
• Customer Experience: Ensure exceptional customer service, addressing inquiries, resolving issues, and providing product recommendations tailored to client needs. Proactively identify opportunities to enhance customer experience.
• Sales Reporting & Forecasting: Track sales performance, generating reports, and assisting in forecasting future sales and account growth.
• Collaboration: Work closely with internal teams, including sales, marketing, and customer support, to deliver seamless service and drive business objectives.
• Product Knowledge: Continuously stay updated on new product offerings and industry trends to ensure informed and effective client interactions.

Skills

• Minimum of 1 years of experience in account management or a similar role.
• Proven experience in catalog sales, fundraising, and working with specialty products.
• Strong customer service experience with a focus on providing exceptional client support and satisfaction.
• Excellent communication, presentation, and negotiation skills.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Strong problem-solving abilities and attention to detail.
• Proficient in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
• Bachelor's degree in business, Marketing, or related field is a plus, but not required.

Preferred Skills:

• Experience working in fundraising or non-profit sectors is a plus.
• Knowledge of online catalog sales platforms and tools.
• Ability to work independently and as part of a team.

Join us as an Account Manager and contribute to our mission of delivering exceptional service while driving growth for both our clients and our organization!

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Commission pay

Work Location: In person

Salary : $60,000 - $70,000